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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing client relationships and delivering successful outcomes across multiple engagements. Possesses expertise in business development, engagement economics, and the ability to navigate complex client situations while mentoring high-performing teams.
Highest-signal resume keywords
Client Relationship ManagementEngagement Economics ManagementPeople Leadership and DevelopmentBusiness Development and Account GrowthExecutive Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Master's Degree in Business AnalyticsMaster's Degree in Business AdministrationMaster's Degree in AccountingMaster's Degree in FinanceManaging Multiple Complex EngagementsUnderstanding of Client BusinessesData and Analytics ConceptsPrivate Equity Value Creation PlaybooksTechnical Delivery LeadershipUpselling Active Engagements
Soft Skills
Excellent Communication SkillsInterpersonal SkillsJudgment-Based GuidanceMentorshipCollaboration
Industry Keywords
C-Suite EngagementStrategic ConversationsAccount StrategyNetworking and Industry EventsOperational Excellence Initiatives
About the role
Key responsibilities & impact- Own client relationships and serve as the trusted point of ownership for delivery and outcomes
- Partner with the Managing Director on account strategy, execution, internal mobilization, and growth opportunities
- Co-create opportunities with clients by connecting business priorities to firm solutions
- Lead executive presentations, read-outs, and strategic conversations with C-suite clients
- Navigate complex client situations and provide constructive, judgment-based guidance
- Own engagement success across 3+ concurrent engagements from scoping through delivery
- Remove obstacles, prioritize competing demands, and make decisions that keep engagements moving
- Manage engagement economics, profitability, scope changes, and delivery risk
- Draft and manage Master Service Agreement, Sales Order, and Change Order documentation and scopes of work
- Lead, delegate to, coach, and develop Engagement Managers, Associates, and Analysts
- Provide direction, feedback, and mentorship to direct reports
- Participate in recruiting
- Shape account targets and growth strategies with senior leadership
- Build trusted advisor relationships with sponsors, C-suite executives, and operating teams
- Identify cross-selling and upselling opportunities
- Develop case studies and represent the firm at networking and industry events
- Expand expertise in a selected industry, functional, or business domain
- Guide teams on approach and quality using technical fluency while relying on specialists for hands-on execution
- Collaborate with data engineers, software engineers, data scientists, and AI engineers
- Stay current with industry trends and contribute to firm strategy and operational excellence initiatives
Requirements
What you’ll need- Master's degree in Business Analytics, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
- 8–12 years of relevant experience, including leading client engagements and delivery teams
- Proven track record owning senior client relationships and delivery for key stakeholders
- Experience managing multiple complex engagements or workstreams simultaneously
- Proven people leadership and development of high-performing team members
- Strong business acumen and end-to-end understanding of client businesses
- Excellent communication, interpersonal, and executive-presentation skills
- Track record contributing to business development and account growth
- Demonstrated ability to manage engagement economics and profitability
- Comfort operating in data- and technology-driven environments
- Recognized expertise in an industry vertical is preferred
- Familiarity with private equity value creation playbooks and operating models is preferred
- Ability to grow greenfield services revenue through upselling active engagements is preferred
- Thought leadership through publications, speaking engagements, or industry recognition is preferred
- Working familiarity with data and analytics concepts sufficient to lead technical delivery teams is preferred
Benefits
Comp & perks- Competitive total compensation with market-benchmarked salary and bonus structure
- Performance-based incentives and signing bonus, as applicable
- Visa sponsorship may be available for eligible candidates in Canada
- RRSP plan with employer contributions matching up to 6.0% of annual base salary
- WSIB coverage as required by Ontario law
- Company-sponsored training sessions, conferences, and certifications
- Meal stipend for lunch at the office and dinner when working past 7 pm, subject to a limit
- Fitness and wellness stipend, including gym memberships, subject to a limit
- 15 to 20 days of paid time off based on applicable level
- Statutory and additional company holidays
- Comprehensive healthcare, vision, and dental insurance
- Fertility and family-building benefits
- Flexible Benefits Plan
- Mental health support
- Health navigation services
- Short-term disability insurance covering up to 26 weeks at 60% of weekly earnings up to $1,500
- 5 paid sick days annually
- Statutory unpaid leaves of absence, including pregnancy, parental, caregiver, and bereavement leave
- Paid parental leave of 12 weeks after 6 months of service
- Flexible work policy with remote work availability and no mandated office days for Toronto-based employees
- Relocation support available case by case
