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Terminix

Account Manager I

Terminix

. Build and nurture long-term client relationships .

Posted 10/27/2026full-timeWinter Garden • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relations, with a strong focus on communication, negotiation, and problem-solving. Proficient in developing strategies for client retention and managing multiple projects effectively.

Highest-signal resume keywords
Account ManagementClient RelationsCommunication SkillsCRM Software ProficiencyEnvironmental Regulations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementClient RelationsSales ExperienceProject CoordinationProblem-SolvingNegotiation SkillsReport PreparationKPI MonitoringLake Management PracticesWater Quality Management
Soft Skills
Interpersonal SkillsProfessionalismDiplomacyCollaborationIndependence
Tools & Technologies
MS Office SuiteCRM Software
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Environmental ServicesClient RetentionCustomer LoyaltyMarket DevelopmentsCompetitor Activity

About the role

Key responsibilities & impact
  • Build and nurture long-term client relationships
  • Serve as the main point of contact for assigned client accounts
  • Maintain regular client communication through email, phone calls, and meetings
  • Assess client needs and collaborate with internal teams on tailored solutions and proposals
  • Coordinate and oversee client projects, ensuring timelines, budgets, and quality standards are met
  • Identify upselling and cross-selling opportunities
  • Address client issues and escalate complex matters for resolution
  • Develop strategies to improve client retention and customer loyalty
  • Monitor industry trends, market developments, and competitor activity
  • Prepare reports on account status, client feedback, and KPIs for management review

Requirements

What you’ll need
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Minimum of 3 years of experience in account management, client relations, or sales, preferably within the environmental services or related industry
  • Must possess a valid driver's license from state of residence
  • Proven experience in account management, client relations, or sales
  • Excellent communication, negotiation, and interpersonal skills
  • Strong problem-solving abilities and capacity to handle challenging situations with professionalism and diplomacy
  • Ability to work independently and collaboratively in a fast-paced environment while managing multiple tasks and priorities
  • Proficiency in MS Office Suite and CRM software
  • Knowledge of lake management practices, environmental regulations, and water quality management is a plus

Benefits

Comp & perks
  • Benefits start Day 1 for Full-Time Colleagues
  • Medical, Dental, Vision, Disability, and Life Insurance
  • 401(k) retirement plan with company-matching contributions
  • Vacation days and sick days
  • Company-paid holidays and floating holidays
  • Multiple avenues to grow your career
  • Training and development programs
  • Tuition reimbursement benefits for full-time colleagues
  • Health, safety, and flexibility-focused workplace
  • Performance incentives may be offered for some roles