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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong proficiency in managing complex data sets and billing processes, with a focus on accuracy and attention to detail. Experienced in utilizing Business Intelligence Tools and navigating customer portals to enhance operational efficiency.
Highest-signal resume keywords
Data ManagementBilling and InvoicingBusiness Intelligence ToolsCustomer Portal NavigationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryData ComparisonBilling ProcessingReport GenerationMicrosoft ExcelGoogle SheetsPower BITableauQlikView
Soft Skills
Conflict ResolutionAttention to Detail
Tools & Technologies
Customer PortalsBusiness Intelligence Tools
Certifications & Qualifications
High School DiplomaAssociates Degree
Industry Keywords
Administrative SupportData AccuracyService Activity MonitoringWork Order Management
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Create new billing accounts within the system to ensure accurate customer records
- Compare property address data across multiple spreadsheets and the system of record to identify and log billing rebate matches
- Update billing rebate reports monthly and quarterly
- Log in to National Account customer portals to monitor and track technician service activity
- Identify incomplete service work orders and flag them for follow-up
- Compile and distribute weekly spreadsheets for supervisors
- Ensure all work orders are completed and ready for billing
- Maintain data accuracy across Microsoft Excel and Google Sheets
- Process daily and monthly billing tasks
Requirements
What you’ll need- High School Diploma or equivalent required
- Associates degree or related field OR equivalent years of experience
- Equivalent years of experience defined as one year of related-professional experience for each year of college requested
- Proven experience in administrative support or a relevant data entry or reporting role
- Demonstrated experience managing and comparing large data sets
- Experience navigating customer portals or similar digital service platforms
- Experience managing corporate billing and invoicing
- Proficiency with Business Intelligence Tools such as Power BI, Tableau and/or QlikView
- High attention to detail
- Strong proficiency in managing complex data sets across multiple platforms
- Ability to work within customers' residences, property, and places of business, often unsupervised
- Ability to access and handle personal identifiable information and financial records
- Ability to resolve conflicts and disputes in a non-violent and non-disruptive manner
Benefits
Comp & perks- Benefits start Day 1 for Full-Time Colleagues with no waiting period
- Medical, Dental, Vision, Disability, and Life Insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Multiple avenues to grow your career
- Training and development programs
- Tuition Reimbursement benefits for Full-Time Colleagues
- Performance incentives offered for many roles
- Health, safety, and flexibility-focused company mindset
