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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing sales processes and achieving sales targets while providing exceptional customer service. Proven ability to manage inbound sales calls and convert prospects into long-term clients through effective communication and follow-up strategies.
Highest-signal resume keywords
Sales Process ExecutionCall Center ExperienceCustomer Relationship ManagementSales Target AchievementVerbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pest Management Services SalesSales Target AchievementClosing Rate ManagementInside Sales 6 Step Sales ApproachOutbound Campaign Execution
Soft Skills
Multi-TaskingCollaborationCustomer-Focused Service
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Residential SalesSales KPIsYear Round Protection PlanDynamic EnvironmentSales Results
About the role
Key responsibilities & impact- Sell and upsell Pest Management Services and Products to residential prospects and current clientele
- Execute the company-designed sales process professionally, profitably, and ethically
- Meet or exceed baseline sales targets and KPIs while maintaining customer-focused service
- Manage inbound daily sales calls
- Maintain a 60% or better closing rate and convert customer call-ins into the Year Round Protection Plan
- Achieve and exceed monthly baseline sales targets
- Execute the Inside Sales 6 Step Sales Approach
- Follow up on Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours
- Re-solicit single-purchase customers to convert them into the Year Round Protection Plan
- Execute residential campaigns for new and existing customers
- Execute outbound and SMS campaigns as needed
- Handle 12–15 calls per hour
- Meet or exceed an average monthly call quality score above 75%
Requirements
What you’ll need- Minimum high school diploma or GED required
- 1+ years successful experience at a rapidly growing professional sales organization
- 1+ years call center experience
- Proven history of driving sales results and achieving goals
- Superior verbal and written communication skills
- Experience collaborating effectively with internal and external stakeholders
- Proven success in a dynamic, fast-paced environment
- Multi-tasking skills are essential
- Must be able to work as a remote employee based in Tallahassee, Florida
Benefits
Comp & perks- Benefits start Day 1 for Full-Time Colleagues
- Professional and personal growth opportunities
- Multiple avenues to grow your career
- Training and development programs
- Tuition reimbursement benefits for full-time colleagues
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Performance incentives offered for many roles
- Health, safety, and flexibility prioritized
