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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design, corporate communications, and talent development, with a strong focus on strategic planning, team leadership, and effective training program delivery. Proficient in managing complex workflows and utilizing modern digital communication tools to enhance organizational learning and engagement.
Highest-signal resume keywords
Instructional DesignCorporate CommunicationsTeam LeadershipStrategic PlanningDigital Communication Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignCorporate CommunicationsTraining Program DevelopmentTechnical WritingBudget ManagementPerformance ManagementTalent RecruitmentProject ManagementCreative MessagingWorkflow Management
Soft Skills
CoachingMentoringCollaborationCommunicationProblem-Solving
Tools & Technologies
Google WorkspaceMailchimpHubSpotArticulate StorylineRise 360Adobe CaptivateCanvaVideo Editing ToolsEmail Marketing SoftwareLearning Management Systems
Industry Keywords
Talent DevelopmentLearning Best PracticesCommunication EngagementOnboarding MaterialsMultimedia Assets
About the role
Key responsibilities & impact- Lead, coach, and mentor instructional designers and communications specialists
- Define and execute multi-year communication and training roadmaps aligned with organizational objectives and business priorities
- Manage functional budgets, vendors, project portfolios, and team workload allocation
- Partner with executives and cross-functional leaders to align training strategies with business objectives
- Coordinate learning and communication best practices and prevent message fatigue across the distributed workforce
- Track and report communication engagement and training effectiveness using surveys, knowledge checks, and feedback loops
- Ensure customer-facing touchpoints and internal training assets are helpful, professional, brand-aligned, and grammatically accurate
- Design, develop, and deliver training programs, interactive modules, job aids, and onboarding materials
- Produce multimedia assets, training videos, and presentations for leadership meetings, training rollouts, and town halls
- Administer the line-of-business intranet and knowledge hub, including layouts, permissions, asset libraries, and content updates
- Manage internal communication channels including email campaigns, internal social platforms, and newsletters
Requirements
What you’ll need- Bachelor’s Degree in Instructional Design, Education Technology, Communications, Journalism, Human Resources Development, or a related field OR equivalent years of experience
- Master’s Degree in a relevant field preferred
- Minimum 8–10+ years of experience in instructional design, corporate communications, or talent development
- At least 3–5 years of direct people management and team leadership experience
- Experience leading a team of creative professionals and managing complex production workflows within a corporate environment
- Hands-on experience with modern digital communication and learning tools, including email marketing software such as Mailchimp or HubSpot
- Experience working directly with technical subject matter experts to translate complex systems or processes into straightforward messaging, training modules, or user guides
- Expertise in direct management, team development, talent recruitment, performance management, and building high-performing teams
- Expertise in strategic planning, budget management, roadmap development, and presenting to executive leadership
- Ability to partner with IT, Marketing, Operations, and Finance stakeholders
- Advanced expertise in Google Workspace, including Sites, Slides, Docs, and Gmail
- Proficiency with video editing tools, e-learning authoring tools such as Articulate Storyline, Rise 360, or Adobe Captivate, and visual design tools such as Canva
- Exceptional technical writing and creative messaging abilities
Benefits
Comp & perks- Benefits start Day 1 for full-time colleagues with no waiting period
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Multiple avenues to grow your career
- Training and development programs
- Tuition reimbursement for full-time colleagues
- Health, safety, and flexibility-focused workplace
- Performance incentives may be offered