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Billing Clerk
TerminixSIS India. Process special-handling invoices for large, complex commercial customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing invoicing processes for large commercial customers, including proficiency in third-party portal billing and advanced Excel/Google Sheets skills. Maintains strong customer relationships through effective communication and meticulous attention to detail in financial record-keeping.
Highest-signal resume keywords
Third-Party Portal BillingExcel/Google Sheets ProficiencyAccounts Payable/Receivable ExperienceCustomer Relationship ManagementAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoicing ProcessesData EntryBilling ReconciliationAccounting KnowledgeTransaction-Based Services
Soft Skills
Problem-Solving SkillsWritten CommunicationVerbal CommunicationInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Commercial CustomersFinancial RecordsKPI TrackingConfidentialityDrug-Free Workplace
About the role
Key responsibilities & impact- Process special-handling invoices for large, complex commercial customers
- Submit invoices through third-party portals, customized spreadsheets, email, and postal mail
- Provide timely and accurate daily, monthly, quarterly, and yearly invoicing according to contract terms
- Maintain third-party billing portals
- Maintain monthly billing reconciliation reports and tracking sheets
- Communicate with internal cross-functional teams regarding customer account status
- Communicate with large commercial customers regarding account status
- Maintain customer relationships through effective communication
- Perform and maintain customer account billing reconciliations
- Investigate and resolve irregularities and inquiries
- Provide invoices, statements, and other documentation to customers and internal teams
- Maintain sensitive customer financial information and organized electronic financial records
- Recommend improvements to invoicing processes
- Research and resolve second- and third-level customer inquiries
- Develop relationships with cross-functional teams to mitigate invoicing errors
- Track KPIs including invoice issue percentage, unprocessed billing volume, days from service to invoice issuance, and process efficiencies
Requirements
What you’ll need- Minimum 1 year of experience in an offer environment performing data entry or other computer-based work
- Prior accounts payable/receivable or transaction-based services experience preferred
- Experience with third-party portal billing preferred
- Proficient Excel/Google Sheets experience
- Knowledge of transaction-based services
- Accounting knowledge
- Good judgment, decision-making, and problem-solving skills
- Articulate and efficient written and verbal communication
- Highly organized with strong attention to detail
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and professionalism
- Ability to work both as part of a team and independently
- High School Diploma or GED required
- Drug-free workplace requirement
Benefits
Comp & perks- Benefits start Day 1 for full-time colleagues; no waiting period
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Professional and personal growth opportunities
- Training and development programs
- Tuition reimbursement for full-time colleagues
- Health, safety, and flexibility prioritized
- Performance incentives offered in many roles
- Opportunities for career growth and promotion from within