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Outbound Sales Representative
TerminixSIS India. Sell and upsell pest management services and products to residential prospects and current clientele .
About the role
Key responsibilities & impact- Sell and upsell pest management services and products to residential prospects and current clientele
- Execute the company-designed sales process professionally, profitably, and ethically
- Meet or exceed baseline sales targets and key performance indicators
- Manage outbound daily sales calls
- Maintain a 35% or better closing rate
- Convert customer call-ins to 60% or better into the Year Round Protection Plan
- Follow up on proposed and sold orders within 24 hours
- Re-solicit single-purchase customers to convert them into the Year Round Protection Plan
- Execute residential campaigns for new and existing customers
- Maintain call volume standards of 15–20 calls per hour and 5–9 contacts per hour
- Meet or exceed an average call quality score of 75%
- Support inbound call volumes as needed
- Collaborate with IS leadership, call quality, training, customer service, field operations, IT support, excellence, and sales teams
Requirements
What you’ll need- 1+ years of successful experience at a rapidly growing professional sales organization
- 1+ years of call center experience
- Proven history of driving sales results and achieving goals
- Superior verbal and written communication skills
- Experience collaborating effectively with internal and external stakeholders
- Proven success in a dynamic, fast-paced environment
- Minimum high school diploma or GED required
- No licenses or certificates are required
- Ability to sit for long periods while using computers and phones
- Ability to lift, carry, push, pull, or reposition objects weighing up to 10 pounds occasionally
Benefits
Comp & perks- Benefits start Day 1 for full-time colleagues
- Professional and personal growth opportunities
- Multiple avenues to grow your career
- Training and development programs
- Tuition reimbursement benefits for full-time colleagues
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with company-matching contributions
- Vacation days and sick days
- Company-paid holidays and floating holidays
- Performance incentives may be offered
- Health, safety, and flexibility-focused workplace