Planning Specialist

TerminixSIS India

. Adjust territory plans using route analysis software to create effective daily and weekly tactical route plans .

Posted 10/12/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of routing and scheduling software systems, along with strong analytical skills and attention to detail. Effectively communicates with internal and external stakeholders while managing multiple tasks in a fast-paced environment.

Highest-signal resume keywords

Routing And Scheduling Software SystemsAnalytical SkillsMicrosoft Office ApplicationsVerbal And Written Communication SkillsCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Routing And Scheduling SoftwareData AnalysisTerritory PlanningWork Order Data ManagementReport Creation

Soft Skills

Attention To DetailCommunication SkillsInterpersonal SkillsIntegrityAbility To Work Under Pressure

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointTexting Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Service IndustryBranch Service DepartmentCustomer Information ManagementService PlanningGeographic Codes

About the role

Key responsibilities & impact

Adjust territory plans using route analysis software to create effective daily and weekly tactical route plans
Analyze plans, resource availability, and territories
Maintain geographic codes, addresses, and customer information
Report daily metrics to the Service Planning Supervisor and Branch Managers/Technicians
Create route plans using work order data and route analysis software
Communicate routes within assigned territories to service personnel
Summarize and review plans daily with the Service Planning Supervisor
Create daily summary reports and provide them to the supervisor
Perform other duties as assigned
Collaborate with planning and scheduling leaders, branch and service managers, technicians, contact center colleagues, North America managers and colleagues, and key customers

Requirements

What you’ll need

High school diploma or GED or equivalent combination of education and/or experience in the service industry
1–2 years of related experience as a dispatcher and/or customer service agent
Advanced knowledge of routing and scheduling software systems
Advanced knowledge of branch service department resources, territory structure, recurring service planning, and schedule availability for unplanned demand
Verbal and written communication skills, including public speaking
Analytical skills and attention to detail
Advanced skills with Microsoft Office applications: Word, Excel, Outlook, and PowerPoint
Ability to read, analyze, and interpret business documents, maintenance instructions, procedural manuals, and/or government regulations
Ability to manage multiple, repetitive tasks
Basic understanding of texting software or other software needed for the role
Ability to effectively interact with co-workers and the public
Basic knowledge of company operating systems
Strong communication and influencing skills with internal and external stakeholders
Ability to work under pressure while maintaining sound judgment and attention to detail
Integrity and ability to build trusting stakeholder relationships
Ability to lift, carry, push, pull, or reposition up to 10 pounds occasionally
Ability to sit for long periods while using office equipment
Ability to perform repetitive wrist, hand, and finger motions
Ability to communicate verbally and receive detailed oral information
Close visual acuity for detail-oriented activities, computer work, and reading

Benefits

Comp & perks

Benefits start Day 1 for full-time colleagues
Medical, Dental, Vision, Disability, and Life Insurance
401(k) retirement plan with company-matching contributions
Vacation days and sick days
Company-paid holidays and floating holidays
Professional and personal growth opportunities
Training and development programs
Tuition reimbursement for full-time colleagues
Performance incentives offered for many roles
Health, safety, and flexibility prioritized
Promotion-from-within opportunities