Production Operations Specialist

TerraClear Inc

. Own daily rock map generation and release operations.

Posted 9/15/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $65,000 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical operations, including order tracking, quality assurance, and data processing. Proficient in utilizing tools like Google Sheets and Excel for data management and reporting while ensuring effective communication across teams.

Highest-signal resume keywords

Technical Operations ManagementData Processing and QA/QCGoogle Sheets or Excel ProficiencyTroubleshooting and Problem ResolutionAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GISRemote SensingData ProcessingQuality AssuranceFile ManagementCloud TransfersImage Quality ReviewObject Detection VerificationSOP MaintenanceProduction Metrics Tracking

Soft Skills

Clear CommunicationAttention to DetailAbility to Manage Multiple OrdersCollaboration with Technical and Nontechnical Teams

Tools & Technologies

WindowsNetwork DrivesShared DrivesPhysical Storage Media

Industry Keywords

Technical OperationsProduction OperationsData IntegrityCapacity PlanningProcess Improvement

Tech Stack

Tools & technologies

CloudRemote Sensing

About the role

Key responsibilities & impact

Own daily rock map generation and release operations.
Manage incoming customer orders, including remote data transfers and physical SSD drives.
Review and submit drone imagery for processing based on priority, deadlines, and capacity.
Track orders from intake through processing, QA/QC, release, and drive return.
Perform quality-control checks, including field-boundary refinement, image-quality review, and object-detection verification.
Identify, troubleshoot, document, and escalate pipeline errors, failed jobs, file-transfer issues, and server-related problems.
Coordinate daily priorities and assignments for seasonal processing technicians.
Maintain SOPs, training materials, and process documentation.
Communicate accurate order status, risks, and delivery timelines to Sales and Customer Success.
Track production metrics, backlog, turnaround time, quality findings, and capacity.
Support process-improvement, staffing, and capacity-planning initiatives.
Ensure appropriate handling and tracking of customer data and physical storage devices.

Requirements

What you’ll need

Associate degree in GIS, geography, remote sensing, information technology, operations, engineering technology, or a related field; equivalent relevant education, technical training, or work experience will be considered.
2+ years of experience in technical operations, production operations, data processing, QA/QC, GIS/remote sensing, IT support, or a similarly detail-intensive environment.
Experience working with large files or datasets, including cloud transfers, shared/network drives, file organization, file integrity, or physical storage media.
Strong Windows skills, including file management, network/shared drives, permissions, and basic troubleshooting.
Intermediate or stronger proficiency with Google Sheets or Excel, including sorting, filtering, formulas, conditional formatting, and shared trackers.
Strong attention to detail and ability to identify missing inputs, image/data-quality issues, and processing errors.
Demonstrated ability to troubleshoot error messages, prioritize work, document issues, and escalate appropriately.
Clear written and verbal communication skills and ability to work effectively with technical and nontechnical teams.
Ability to manage multiple orders and deadlines in a fast-paced environment.
Ability to work consistent Eastern Time business hours.

Benefits

Comp & perks

Pre-IPO stock options (tax-advantaged ISOs)
Competitive base salary
Medical, dental, and vision insurance - 100% of premiums paid for employees and 85% of premiums paid for dependents
Generous paid time off and holidays
401(k) Plan
An inclusive and tight company culture that is mission driven