People & Operations Lead

Terrific

. Run LATAM hiring end to end in Lever, including reviewing inbound applications, sending pre-screens, grading replies, scheduling interviews, and responding to candidates within 48 hours .

Posted 9/29/2026full-timeMexico City • MexicoSenior💰 $1,500 - $2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end LATAM hiring processes, including recruiting, onboarding, and contractor administration, while effectively managing performance metrics and collaborating with international teams. Proficient in utilizing AI tools and HRIS systems to streamline operations and enhance candidate experience.

Highest-signal resume keywords

End-To-End LATAM HiringPeople Operations ExperienceFluency in English and SpanishExperience with Contractor AdministrationProficient in Google Workspace and HRIS

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RecruitingOnboardingContractor AdministrationPerformance Metrics ManagementCompensation BenchmarkingPipeline ManagementScreening and SchedulingData AnalysisAI Tools UtilizationHRIS Management

Soft Skills

CommunicationCollaborationProblem-SolvingAdaptabilityInterpersonal Skills

Tools & Technologies

LeverGoogle WorkspaceHRISATSSpreadsheets

Industry Keywords

ECommerceMarketingMediaLATAMStartup ExperienceSales Team SupportComplianceContractor AgreementsInvoicingTime-To-Hire

About the role

Key responsibilities & impact

Run LATAM hiring end to end in Lever, including reviewing inbound applications, sending pre-screens, grading replies, scheduling interviews, and responding to candidates within 48 hours
Source candidates through LinkedIn, referrals, former marketplace and social-commerce seller-acquisition teams, and university pipelines in Mexico City
Onboard every LATAM hire, including contractor agreements, equipment, tool access, HRIS records, first-week plans, and bootcamp enrollment
Administer contractors across Mexico, Argentina, Brazil, and Colombia, including agreement templates, invoicing cadence, Finance payment inputs, and local compliance basics
Manage the Mexico City base, including workspace, in-person rituals, events, travel, and headquarters visitors
Establish the performance rhythm, including monthly HRIS reviews, 1:1 cadence, and timely exits
Prepare compensation benchmarks and offer packages for LATAM roles
Report headcount, hiring funnel, time-to-hire, time-to-productive, and cost per hire weekly to management
Create reusable playbooks for hiring, onboarding, contractor administration, and offboarding
Serve as the local point of contact for the LATAM team and bridge to headquarters in Tel Aviv
Use AI to screen applicants, draft pre-screen emails, summarize and grade replies, draft contracts and offers, build onboarding automations, maintain hiring-funnel data, and answer administrative questions
Hire, onboard, and make the Mexico City sales team productive
Build the LATAM hiring dashboard and complete the LATAM HRIS
Make headquarters stop being the bottleneck for LATAM

Requirements

What you’ll need

Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1
Fluency in written and spoken English
Based in Latin America; Mexico City strongly preferred
Available for a full-time, exclusive independent-contractor engagement
Professional fluency in English
Native or professional fluency in Spanish
At least three years in people operations, HR or operations, including hands-on recruiting
Experience in a startup or scale-up
Hands-on recruiting experience: screening, scheduling, pipeline management, and offers
Experience with contractor or employment administration in Mexico; Argentina, Brazil or Colombia experience is a plus
Comfortable with headcount, funnel, costs, and compensation numbers
Fluent with Google Workspace, an HRIS, an ATS, spreadsheets, and AI tools
Based in Mexico City, or able to be there several days a week
Able to work with an international team across time zones
Portuguese is a plus
Experience supporting a sales team, or working in a company that sells to brands, retailers or media, is a strong advantage
This is not compatible with concurrent full-time employment with another company

Benefits

Comp & perks

Fixed monthly base compensation
Equipment provided during onboarding
Tool access
Bootcamp enrollment
Workspace and in-person team rituals
Events and travel
Professional autonomy and opportunity to build regional systems