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Collections Representative – Temporary
Terumo Medical Corporation. Analyze and collect monies due on new and existing customer accounts .
Posted 9/25/2026contractSomerset • New Jersey • United StatesJuniorMid-Level💰 $41,000 - $56,000 per yearWebsite
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Analyze and collect monies due on new and existing customer accounts
- Research and resolve accounts on the over 60/90 day past due report
- Use credit information to examine potential new accounts and review existing accounts
- Input data and create accurate account records using applications software
- Collect past-due balances through verbal and written communication
- Research and investigate invoice discrepancies
- Identify root causes and remove payment barriers for customers
- Issue billing adjustments for pricing discrepancies
- Process adjustments on customer accounts
- Input resolution data for the monthly over 60/90 day report
- Process and analyze aging reports for the customer portfolio
- Create standard invoice credits for promotional/BU spending on accounts receivable
- Use third-party applications for statement automation and customer dunning letters
- Recognize customer complaints and forward them to appropriate personnel according to TMC Quality Policies and Procedures
- Keep organizational information confidential
- Participate in project performance team meetings and provide ideas, methods, or processes for unit/company performance improvements
- Perform other responsibilities as assigned by Management
Requirements
What you’ll need- Proficiency with Microsoft Office, particularly MS Excel, including V-lookups, Pivot Tables, and general spreadsheet implementation
- Strong organization skills with the ability to multitask and work under deadlines
- Basic accounting principles preferred
- Strong verbal and written communication skills
- Attention to detail and demonstrated high level of accuracy in data entry and reporting/research
- Ability to analyze information to resolve customer account discrepancies
- Associates Degree preferred
- 2 years of credit and collection experience/accounts receivable strongly preferred
- Experience with JD Edwards and/or SAP ERP strongly preferred
- Ability to follow applicable national and international regulations
- Ability to work independently in a team-oriented environment
Benefits
Comp & perks- Annual bonus
- Paid vacation
- Paid holidays
- Health benefits
- Dental benefits
- Vision benefits
- 401(k) with matching contributions
- Tax advantage savings accounts
- Legal plan
- Voluntary life and AD&D insurance
- Voluntary long-term disability
- Short-term disability
- Critical illness insurance
- Accident insurance
- Parental leave
- Personal leave
- Tuition reimbursement
- Travel assistance
- Employee assistance program