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Terumo Medical Corporation

Collections Representative – Temporary

Terumo Medical Corporation

. Analyze and collect monies due on new and existing customer accounts .

Posted 9/25/2026contractSomerset • New Jersey • United StatesJuniorMid-Level💰 $41,000 - $56,000 per yearWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Analyze and collect monies due on new and existing customer accounts
  • Research and resolve accounts on the over 60/90 day past due report
  • Use credit information to examine potential new accounts and review existing accounts
  • Input data and create accurate account records using applications software
  • Collect past-due balances through verbal and written communication
  • Research and investigate invoice discrepancies
  • Identify root causes and remove payment barriers for customers
  • Issue billing adjustments for pricing discrepancies
  • Process adjustments on customer accounts
  • Input resolution data for the monthly over 60/90 day report
  • Process and analyze aging reports for the customer portfolio
  • Create standard invoice credits for promotional/BU spending on accounts receivable
  • Use third-party applications for statement automation and customer dunning letters
  • Recognize customer complaints and forward them to appropriate personnel according to TMC Quality Policies and Procedures
  • Keep organizational information confidential
  • Participate in project performance team meetings and provide ideas, methods, or processes for unit/company performance improvements
  • Perform other responsibilities as assigned by Management

Requirements

What you’ll need
  • Proficiency with Microsoft Office, particularly MS Excel, including V-lookups, Pivot Tables, and general spreadsheet implementation
  • Strong organization skills with the ability to multitask and work under deadlines
  • Basic accounting principles preferred
  • Strong verbal and written communication skills
  • Attention to detail and demonstrated high level of accuracy in data entry and reporting/research
  • Ability to analyze information to resolve customer account discrepancies
  • Associates Degree preferred
  • 2 years of credit and collection experience/accounts receivable strongly preferred
  • Experience with JD Edwards and/or SAP ERP strongly preferred
  • Ability to follow applicable national and international regulations
  • Ability to work independently in a team-oriented environment

Benefits

Comp & perks
  • Annual bonus
  • Paid vacation
  • Paid holidays
  • Health benefits
  • Dental benefits
  • Vision benefits
  • 401(k) with matching contributions
  • Tax advantage savings accounts
  • Legal plan
  • Voluntary life and AD&D insurance
  • Voluntary long-term disability
  • Short-term disability
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Personal leave
  • Tuition reimbursement
  • Travel assistance
  • Employee assistance program