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Field Clinical Specialist
Terumo Medical Corporation. Serve as a subject matter expert providing product support, education, training and insight on specialty medical devices .
About the role
Key responsibilities & impact- Serve as a subject matter expert providing product support, education, training and insight on specialty medical devices
- Proctor physicians and ancillary staff during procedures using company devices
- Provide in-services and presentations on technologies, medical devices and procedures
- Train physicians, clinicians and technicians on proper techniques and use of therapeutic and diagnostic TIS products
- Serve as company liaison with customers on clinical and technical matters
- Communicate with marketing and sales teams to address technical and clinical issues
- Operate computer simulation equipment and vessel model units during trade shows, clinical meetings and PACE-sponsored courses
- Develop and maintain clinical communications supporting appropriate product utilization
- Resolve clinical and technical problems with sales, marketing, internal departments and customers
- Support clinical seminars, medical society symposia and courses
- Visit key customers to evaluate products, maintain relationships, gather competitive knowledge and identify product concepts or enhancements
- Ensure clinical compatibility and appropriate use of TIS products, prioritizing patient safety
- Maintain compliance with TMC quality systems, FDA regulations, international guidelines and company policies
- Forward customer complaints and adverse events to Quality Assurance
- Ensure promotional messaging and materials are clinically accurate and compliant with AdvaMed guidelines
- Follow good clinical practice and Design Control procedures in product development and clinical activities
- Perform other job-related duties as assigned
- Travel approximately 70% overnight by car and/or air, including occasional weekend travel
- Enter hospitals and medical facilities daily and work in IR suites, cath labs and operating rooms
Requirements
What you’ll need- Technical or professional health services licensure from an accredited licensing entity (i.e.: RT, RCIS, RN) OR a 4 year health sciences or science related Bachelors degree
- Minimum of 3 years experience in a clinical setting (peripheral and/or cardiology related) for the bachelor's degree pathway
- Minimum of 3 years scrubbing experience within the Cath Lab or Interventional Radiology environment
- Strong technical and clinical knowledge in human anatomy and physiology and medical procedural techniques, preferably endovascular and/or cardiac
- Ability to quickly gain thorough knowledge of company products and their recommended use
- Ability to analyze product applications and misapplications to diagnose product issues
- Strong interpersonal and analytical skills
- Training ability and ability to stay abreast of current technology, company products and generally accepted medical practices
- Ability to handle several time-constrained projects simultaneously
- Ability to present and effectively communicate complex clinical and technical data to non-scientific audiences with varying backgrounds and knowledge levels
- Ability to apply business understanding to clinical support and customer-facing/sales-force interactions
- Ability to drive a personal automobile daily and drive long distances as necessary
- Ability to gain access to and work in IR suites, cath labs and operating rooms
- Ability to wear appropriate gowning and stand for long periods
- Knowledge of radiation exposure and protections
- Prior experience as a Field Clinical Specialist with a medical device company is preferred
- Must comply with facility vendor credentialing requirements, including training, background checks and proof of immunization
Benefits
Comp & perks- Annual bonus
- Paid vacation
- Paid holidays
- Health benefits
- Dental benefits
- Vision benefits
- 401(k) with matching contributions
- Tax advantage savings accounts
- Legal plan
- Voluntary life and AD&D insurance
- Voluntary long-term disability
- Short term disability
- Critical illness and accident insurance
- Parental leave
- Personal leave
- Tuition reimbursement
- Travel assistance
- Employee assistance program