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Staff Software Consultant
Test Double. Play a lead role in client development activities and system architecture .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system architecture and client development, with a strong focus on mentoring and leading software engineering teams. Proficient in core technologies such as Ruby on Rails, JavaScript with React and Node, and DevOps, while effectively communicating and resolving conflicts within diverse organizational levels.
Highest-signal resume keywords
Ruby On Rails ExpertiseJavaScript With React And NodeSystem Architecture DesignMentoring Software EngineersClient Development Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System ArchitectureSoftware Development PracticesRefactoring SystemsDevOpsClient Software Improvement
Soft Skills
Effective CommunicationConflict ResolutionTeam LeadershipTraining And Teaching
Industry Keywords
Client DevelopmentConsultingTeam CollaborationBusiness DomainsAgent Support
Tech Stack
Tools & technologiesJavaJavaScriptNode.jsReactRubyRuby on Rails
About the role
Key responsibilities & impact- Play a lead role in client development activities and system architecture
- Lead and guide the delivery efforts of a team of agents for a client
- Lead client and/or internal discussions on how we’re delighting the client or how we might improve the client
- Collaborate with Support Agents and other agents to remediate client issues and support the overall growth of their team members
- Teach and train client staff and agents in group settings on core technologies, tools, and practices
- Address systemic issues at the root cause while communicating the benefits and drawbacks of different approaches
- Contribute consistently throughout the year to at least one area of the company, such as qualification, marketing, or agent support
- Demonstrate and call attention to norms, values, vision, and mission as expectations for every role
- Identify opportunities and collaborate with client services leadership to expand the relationship between the client and Test Double
Requirements
What you’ll need- Expertise in one of our core technologies we frequently staff (Ruby with Rails, Javascript with React and Node, DevOps, Java)
- Proficiency in designing, architecting, and refactoring systems of moderate complexity worked on by teams of 10+
- Deep experience in adapting software development and delivery practices across multiple business domains
- Experience improving client software systems and teams as a consultant with multiple organizations
- Ability to communicate effectively across different levels or positions within an organization
- Ability to resolve conflict and issues within the delivery team
- Experience in mentoring and leading the technical direction of software engineers
- Located within the US or Canada and legally able to work in these locations
Benefits
Comp & perks- 5 weeks flexible time off (vacation and sick time)
- 10 paid holidays
- Up to 14 weeks parental leave (8 weeks at 100% of salary)
- Health Insurance (we pay 80% of PPO premiums up to a certain amount through an ICHRA)
- Dental & Vision Insurance (we pay 100% of premiums for agents and their families)
- 10% Growth Time each week
- 1 week of conference attendance ($3,000 annual budget, prorated your first calendar year)
- ESOP Employee stock ownership program - Test Double is 100% employee owned
- New computer hardware purchase every 3 years
- Co-working space reimbursement (1/2 rent up to $500 monthly)
- 2 week Sabbatical leave after 5th year
- In Person, company-wide retreat experience every other year
- Short and Long Term Disability
- Retirement contribution match up to 3% of salary
- Life Insurance
- AD&D (Canadian-base Agents Only)