Test Double

Consultant

• Play a lead role in client development activities and system architecture
• Lead and guide the delivery efforts of a team of agents for a client
• Lead client and/or internal discussions on how we’re delighting the client or how we might improve the client
• Collaborate with Support Agents and other agents to remediate client issues and support the overall growth of their team members
• Teach and train client staff and agents in group settings on core technologies, tools, and practices
• Address systemic issues at the root cause while communicating the benefits and drawbacks of different approaches
• Contribute consistently throughout the year to at least one area of the company, such as qualification, marketing, or agent support
• Demonstrate and call attention to norms, values, vision, and mission as expectations for every role
• Identify opportunities and collaborate with client services leadership to expand the relationship between the client and Test Double

Explore Staff Software Consultant at Test Double. Review requirements and application details.