Location Support Specialist

TestEquity LLC

. Receive and stock weekly and emergency replenishment shipments .

Posted 9/29/2026part-timeRemote • California • United StatesJuniorMid-Level💰 $20 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and effective communication abilities while managing inventory and maintaining organized stockroom areas. Proficient in using vendor managed inventory software and Microsoft applications to meet organizational goals and standards.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementEffective CommunicationMicrosoft Teams ProficiencyMicrosoft Outlook Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementStockroom ManagementCycle CountingAdministrative TasksProduct Quality Maintenance

Soft Skills

Team CollaborationProblem ResolutionProfessional Interaction

Tools & Technologies

Vendor Managed Inventory SoftwareMicrosoft TeamsMicrosoft Outlook

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer InteractionOn-Site SupportQuantitative Productivity StandardsADA ComplianceFMLA Compliance

About the role

Key responsibilities & impact

Receive and stock weekly and emergency replenishment shipments
Inspect replenishment shipments to ensure correct quantities and products have arrived on site
Complete inventory cycle counts weekly or quarterly to ensure accurate inventory levels in vendor managed inventory software
Maintain vendor managed inventory areas so they are clean, safe, organized, and accurately labeled
Resolve on-site customer issues promptly and accurately
Work with others in a team environment to accomplish organizational goals and resolve on-site issues
Interact with customers face to face regarding their on-site needs and forward those needs to the sales team
Communicate regularly with the sales team and customers as needed
Meet established individual and team metrics and company standards
Complete administrative tasks on non-scheduled stock days, up to 2 hours per week
Maintain indirect responsibility for product quality
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED is required
2+ years of Customer Service is required
Must be at least 18 years old
Must have a reliable mode of transportation
Must be willing to travel to customer sites in the designated area
Must pass a background clearance and drug screening
Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email
Must be computer literate and able to navigate required software programs including Microsoft Teams and Microsoft Outlook
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Applicants must be authorized to work in the US without sponsorship
Inventory Management experience is preferred
Stockroom experience is preferred