TestEquity LLC

Customer Support

• Receive and stock weekly and emergency replenishment shipments
• Inspect replenishment shipments to ensure correct quantities and products have arrived on site
• Complete inventory cycle counts weekly or quarterly to ensure accurate inventory levels in vendor managed inventory software
• Maintain vendor managed inventory areas so they are clean, safe, organized, and accurately labeled
• Resolve on-site customer issues promptly and accurately
• Work with others in a team environment to accomplish organizational goals and resolve on-site issues
• Interact with customers face to face regarding their on-site needs and forward those needs to the sales team
• Communicate regularly with the sales team and customers as needed
• Meet established individual and team metrics and company standards
• Complete administrative tasks on non-scheduled stock days, up to 2 hours per week
• Maintain indirect responsibility for product quality
• Perform other duties as assigned

Location Support Specialist

Sales

• Grow a defined geographic region and manage a team of sales professionals within the geography
• Drive profitable T&M sales growth for all customers in the defined region
• Create and maintain a culture of accountability focused on sustainable customer relationships
• Sustain and develop critical supplier relationships
• Execute initiatives established by TestEquity and its suppliers
• Forecast and develop annual sales targets for individual territories
• Implement regional and corporate sales programs
• Develop and execute field sales action plans
• Motivate, energize, and empower the team
• Establish and grow relationships with key suppliers
• Support suppliers’ sales representatives through joint sales initiatives
• Coach the team and develop sales, product, service, and offer knowledge
• Improve profit margins through pricing and product-mix programs
• Recruit, develop, and maintain a pipeline of talented sellers
• Performance-manage sellers and upgrade organizational talent
• Navigate business processes to remove barriers
• Manage the opportunity pipeline to ensure goal attainment
• Develop and monitor performance and activity measurements
• Work cross-functionally to build go-to-market plans and drive organizational change

Location Support Specialist

Regional Sales Manager – T&M