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Senior Manager, Revenue Operations
Texada Software. Lead and own the systems, processes, and reporting infrastructure for sales and customer success .
About the role
Key responsibilities & impact- Lead and own the systems, processes, and reporting infrastructure for sales and customer success
- Design and personally run forecast and pipeline review cadences
- Create accountability and collaboration mechanisms for sales processes
- Lead day-to-day administration of HubSpot CRM, DealHub CPQ, and other revenue-facing systems
- Present pipeline, forecast, and win/loss status to executives and functional leaders
- Partner with sales leadership to flag underperforming representatives and deals and drive corrective action
- Translate sales data into actionable narratives for Marketing, Customer Success, and Product
- Administer sales and customer success variable compensation processes
- Lead the team responsible for CRM, CPQ, and other sales-critical systems
- Participate directly in system architecture, configuration, maintenance, and refreshes
- Evaluate, implement, and govern go-to-market tools
- Maintain data hygiene and system integrity across GTM platforms
- Own deal desk operations, pricing structures, approvals, and revenue modeling
- Oversee commission plan administration, calculations, tracking, and stakeholder communication
- Partner on territory design and go-to-market planning
- Provide process documentation, training, and sales organization support
Requirements
What you’ll need- 5–7 years in Sales/Revenue Operations or Business Systems in a high-growth B2B SaaS company
- Experience running forecast or pipeline review cadences
- Experience leading or mentoring at least one team member
- Comfortable presenting to and being pressure-tested by executives
- Ability to hold sales representatives accountable
- Deep expertise in leading CRM and CPQ tools
- Experience in deal desk operations, sales compensation, and revenue forecasting
- Track record of improving operational workflows and maintaining clean, reliable data
- Understanding of SaaS GTM metrics and pipeline management
- Candidates must be authorized to work in Canada without restriction or sponsorship
- Frontline sales or sales management experience is a nice-to-have
- HubSpot experience or major CRM reimplementation/migration experience is a nice-to-have
- Experience building or scaling commission models is a nice-to-have
- Proficiency in using AI tools is a nice-to-have
Benefits
Comp & perks- 10% annual bonus
- Remote/hybrid work arrangement
- Minimal travel outside occasional team or industry events
- Inclusive and accessible environment
- Recruitment assistance or accommodation support when needed
- Equal employment opportunities
- Diverse and inclusive workforce