Claims and Labeling Manager

Textile Exchange

. Manage the development and revision of standards system claims and labeling policies and associated documents .

Posted 9/18/2026full-timeRemote • Vermont • United StatesMid-LevelSenior💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing standards system claims and labeling policies, with a strong focus on stakeholder collaboration and compliance with ISEAL Code. Proficient in project leadership, staff development, and effective communication of complex information.

Highest-signal resume keywords

5+ Years Experience With Voluntary StandardsStrong Understanding Of Credible Sustainability ClaimsExperience Managing And Developing StaffFamiliarity With Business Analytics ToolsExperience Working In Global Textile Supply Chains

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Standards System ManagementClaims Submission ApprovalProject ManagementPerformance ManagementTechnical Content Drafting

Soft Skills

Detail-OrientedExcellent Written CommunicationLogical And Systematic ThinkingProactive And Self-StartingAbility To Work With Diverse Stakeholders

Tools & Technologies

Power BISalesforceCase Management System

Industry Keywords

ISEAL Code ComplianceTextile Exchange TrademarksEmpowering Consumers DirectiveGlobal Supply ChainsVerification Programs

About the role

Key responsibilities & impact

Manage the development and revision of standards system claims and labeling policies and associated documents
Draft and revise criteria, hold meetings with internal and external stakeholders, facilitate public and targeted consultations, and finalize and publish documents
Manage ISEAL Code compliance and best practices related to claims
Develop procedures, guidance, and tools supporting the standards system claims framework
Collaborate with internal legislation experts on risks and opportunities related to legislative requirements
Collaborate with other departments and teams to support stakeholders’ use of Textile Exchange trademarks and credible claims
Manage external stakeholder inquiries regarding claims and trademark use through the case management system
Manage team members, including goal setting, performance management, coaching, and professional development
Lead key projects related to claims and labeling
Provide expert guidance and claims submission approval support
Drive stakeholder understanding and adoption through guidance, training, and education

Requirements

What you’ll need

5+ years of experience working with voluntary standards and/or verification programs
Strong understanding of credible sustainability claims and trademark use related to certification
Experience managing and developing staff, including performance management, coaching and professional development
Experience leading projects, managing deadlines, and delivering on workplans
Ability to work with diverse internal and external stakeholders globally
Detail-oriented, logical, systematic, methodical, and highly organized
Excellent written and grammatical skills in English to draft technical content
Ability to synthesize and present complex information simply and meaningfully
Familiarity with business analytics tools such as Power BI and CRM tools such as Salesforce
Strong work ethic and high degree of autonomy; self-starting and proactive
Demonstrated interest in Textile Exchange’s vision, mission, and goals
Ability to work in a flexible, fast-paced remote environment, meet deadlines, and share progress regularly
Flexibility to work across multiple time zones and overlap with North American time zones for parts of the workday
Experience working at an international organization
Ability to travel occasionally for conferences, work meetings, and industry events
Preferred: Experience working in global textile supply chains and comprehensive understanding of global supply chains and stakeholders
Preferred: Understanding of the Empowering Consumers Directive (ECD)
Preferred: Experience with ISEAL-compliant schemes

Benefits

Comp & perks

Remote work arrangement
Flexible remote environment
Opportunity to join a cutting-edge global environmental nonprofit
Professional development
Required travel under 10% for conferences, work meetings and industry events