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TextNow

Senior Software Developer, AI

TextNow

. Design, develop, and deploy AI-enabled applications, services, and automations .

Posted 9/19/2026full-timeSan Francisco • California • United StatesSenior💰 $148,700 - $298,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing, developing, and deploying AI-enabled applications and services, with a strong focus on building scalable production systems and integrating AI capabilities into business processes. Proficient in leading projects, collaborating with cross-functional teams, and implementing best practices in AI governance and operational excellence.

Highest-signal resume keywords
AI Application DevelopmentLarge Language Model ImplementationCloud Platform ExperienceWorkflow AutomationSoftware Development Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software DevelopmentProgramming (Go, Python, TypeScript, Ruby)AI System DesignPrompt EngineeringModel TrainingOrchestration FrameworksEvaluation MethodologiesIntegration DevelopmentAutomation WorkflowsAI Governance
Soft Skills
Strong CommunicationCuriosityOwnership MentalityProblem-SolvingAdaptability
Tools & Technologies
Cloud PlatformsAI AgentsEnterprise PlatformsVector DatabasesKnowledge Management SystemsObservability ToolsAI Performance Monitoring
Industry Keywords
AI TechnologiesTelecommunicationsEnterprise AI SolutionsDeveloper Productivity Tools

Tech Stack

Tools & technologies
CloudPythonRubyTypeScriptGo

About the role

Key responsibilities & impact
  • Design, develop, and deploy AI-enabled applications, services, and automations
  • Build internal tools and intelligent workflows using LLMs, AI agents, and orchestration frameworks
  • Evaluate emerging AI technologies and rapidly prototype new concepts
  • Transform proofs-of-concept into scalable production systems
  • Drive architecture and implementation decisions for AI initiatives
  • Define patterns and standards for AI application development
  • Balance experimentation speed with security, governance, and operational excellence
  • Ensure solutions are reliable, observable, maintainable, and cost-effective
  • Partner with business stakeholders to identify high-value AI opportunities
  • Translate business problems into technical solutions
  • Consult with Product, Engineering, Customer Care, Trust & Safety, Marketing, Finance, and Operations teams
  • Help teams adopt AI capabilities and best practices
  • Develop reusable AI services, frameworks, and components
  • Create integrations with enterprise platforms and business systems
  • Design automation workflows that reduce manual effort and increase operational efficiency
  • Contribute to AI governance, evaluation frameworks, and responsible AI practices
  • Coach engineers and technical stakeholders on AI development approaches
  • Share knowledge, best practices, and lessons learned
  • Drive technical discussions and influence TextNow's AI strategy

Requirements

What you’ll need
  • 5+ years of software development experience
  • Experience designing and delivering production-grade software systems
  • Strong programming skills in one or more modern languages (Go, Python, TypeScript, Ruby, or similar)
  • Experience with cloud platforms and modern deployment practices
  • Hands-on experience building applications with Large Language Models
  • Experience training custom models
  • Understanding of prompt engineering, evaluation methodologies, and AI system design
  • Experience with workflow automation and orchestration platforms
  • Familiarity with retrieval systems, vector databases, knowledge management, or agent frameworks
  • Comfortable operating in ambiguous environments with evolving requirements
  • Strong communication skills with technical and non-technical audiences
  • Demonstrated ability to lead projects from concept through deployment
  • Ability to identify opportunities independently and drive execution
  • Curious and pragmatic
  • Strong ownership mentality
  • Bias toward experimentation and learning
  • Able to balance speed with long-term sustainability
  • Excited by solving business problems using technology
  • Nice-to-have: experience building enterprise AI solutions
  • Nice-to-have: experience with OpenAI, Anthropic, Google, or open-source model ecosystems
  • Nice-to-have: experience with observability and AI performance monitoring
  • Nice-to-have: experience implementing AI governance, evaluation, or security frameworks
  • Nice-to-have: telecommunications industry experience
  • Nice-to-have: experience building internal developer productivity tools

Benefits

Comp & perks
  • Free phone service
  • Strong work life blend
  • Employee stock options
  • Unlimited vacation
  • 12 paid holidays per year
  • Competitive pay
  • Health, dental, and vision benefits
  • Short-term & long-term disability
  • $750 annual wellness benefit or healthcare spending account
  • 401(K) matching
  • Parental leave for eligible employees
  • Learning & Development opportunities
  • Travel a few times a year for various team events and company-wide off-sites