Data Center Operations Lead

Thales

. Lead daily operations of production data center and cloud infrastructure supporting global services .

Posted 10/27/2026full-timeRemote • Texas • United StatesSenior💰 $121,446 - $205,102 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing production data center and cloud infrastructure, ensuring operational efficiency, security, and compliance. Proficient in leading technical teams, incident management, and driving automation initiatives.

Highest-signal resume keywords

Data Center Operations ManagementCloud Platform Experience (AWS, Azure)Windows and Linux Server AdministrationIncident Management and Problem ResolutionScripting and Automation (PowerShell, Python, Bash)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Center OperationsCloud Infrastructure ManagementWindows Server AdministrationLinux Server AdministrationVMware SupportIncident Management ToolsNetworking FundamentalsScripting (PowerShell, Python, Bash)Troubleshooting SkillsOperational Metrics Tracking

Soft Skills

Excellent Communication SkillsTeam CollaborationMentoring and Technical GuidanceProblem-Solving SkillsAbility to Work Across Global Teams

Tools & Technologies

VMwareAWSAzureEnterprise Monitoring ToolsAutomation Frameworks

Certifications & Qualifications

ITIL Foundation CertificationMicrosoft CertificationsVMware CertificationsAWS CertificationsAzure Certifications

Industry Keywords

Operational StandardsInfrastructure AvailabilityContinuous ImprovementCybersecurity ProductsSaaS Platforms

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityDNSFirewallsLinuxPythonVMware

About the role

Key responsibilities & impact

Lead daily operations of production data center and cloud infrastructure supporting global services
Coordinate and manage major incidents, problem management, and operational escalations during U.S. business hours
Ensure infrastructure availability, performance, security, and compliance with operational standards
Develop and maintain operational procedures, documentation, and runbooks
Drive automation and continuous improvement initiatives to increase operational efficiency
Coordinate maintenance activities, upgrades, and change implementations with engineering teams
Monitor infrastructure health and proactively identify operational risks
Mentor and provide technical guidance to operations engineers
Collaborate with Security, Network, Cloud, and Product Engineering teams to resolve complex infrastructure issues
Participate in on-call rotations and operational leadership as required
Track operational metrics, service levels, and capacity planning
Support global infrastructure with dedicated coverage during U.S. business hours
Travel up to 10% for team meetings, data center activities, and operational planning

Requirements

What you’ll need

Bachelor’s degree in field with a minimum of 5-8+ years of relevant work experience or 8+ years of IT infrastructure or data center operations experience
2+ years leading technical or operational teams
Strong knowledge of Windows and Linux server administration
Experience supporting VMware or other virtualization platforms
Experience with cloud platforms such as AWS or Azure
Experience with enterprise monitoring and incident management tools
Knowledge of networking fundamentals, storage, DNS, load balancing, and firewalls
Experience with scripting or automation (PowerShell, Python, Bash, or similar)
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Ability to work effectively across global teams
Applicants must be legally authorized to work in the United States for any employer at the time of hire
This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future
Successfully completing a post-offer background check
Preferred: Experience leading global infrastructure operations
Preferred: Experience supporting cybersecurity products or SaaS platforms
Preferred: ITIL Foundation certification
Preferred: Microsoft, VMware, AWS, or Azure certifications
Preferred: Experience with Infrastructure as Code and automation frameworks
Preferred: Experience managing major incidents in a 24x7 production environment

Benefits

Comp & perks

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
Company paid holidays and Paid Time Off
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program