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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Operations Management within maritime or industrial environments, focusing on Ship Readiness and Sustainment. Proven ability to lead large-scale programs, manage client relationships, and implement operational improvements while ensuring compliance with performance-based contracts.
Highest-signal resume keywords
Operations ManagementProject Management CertificationNaval In-Service Support ExperienceLeadership in Multi-Disciplinary ProgramsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational TransformationPerformance-Based Contract ManagementFinancial ForecastingGovernance FrameworksCritical Path AnalysisSupply Chain ManagementRisk ManagementOperational BudgetsDigital ModernizationCapability Expansion
Soft Skills
Organizational SkillsStakeholder InfluenceCoaching and MentoringCollaborationProblem Solving
Certifications & Qualifications
Project Management Professional (PMP)IPMA Certification
Industry Keywords
Maritime EnvironmentDefense EnvironmentRelational ContractingControlled Technical InformationCanadian Controlled Goods ProgramCanadian NATO Secret Clearance
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Ensure successful execution of AJISS In-Service Support activities related to Ship Readiness & Sustainment
- Deliver contract obligations in full, on time, on quality, and on cost
- Act as delegated authority of the Program Manager for Ship Readiness & Sustainment activities
- Provide executive-level recommendations on program performance, operational effectiveness, strategy implementation, and business transformation
- Collaborate with clients and Thales departments to meet vessel capability, readiness, and availability objectives
- Lead marine operations management across Docking Work Periods, Short Work Periods, Deployed Support, Sustainment, and Supply Chain management
- Develop and implement direct accountability programs for subordinates
- Manage client relationships and the contract risk profile
- Build strategic relationships with government representatives, Royal Canadian Navy leadership, Thales executives, and industry partners
- Identify, resolve, or escalate client risks and issues
- Lead, coach, support, and delegate to cross-disciplinary integrated teams
- Identify and implement operational improvements and support Thales initiatives
- Develop annual operating plan inputs, financial forecasts, multi-year investment plans, operational budgets, and subcontractor expenditure plans
- Establish governance frameworks, performance metrics, decision-making processes, and program controls
- Prepare and submit monthly Performance Management reports
- Identify opportunities for operational innovation, digital modernization, and capability expansion
- Maintain project schedules and use critical path analysis
- Promote Thales Health, Safety and Environmental programs
- Recruit, interview, select, and hire employees with Human Resources
- Coach, mentor, onboard, and support career development for staff
- Embed and use a Lessons Learned culture
- Report directly to the Program Manager, AJISS and support customer meetings
Requirements
What you’ll need- Minimum of ten years’ experience in an Operations Management role in a maritime or industrial environment or related field with a project value greater than $5,000,000 CAD per year
- Minimum 10 years of progressively responsible leadership experience managing large-scale, multi-disciplinary programs, operational transformation initiatives, or complex portfolios within a matrixed environment
- Strong organizational skills and ability to balance multiple priorities
- Experience interfacing and influencing various internal/external stakeholders
- Certified Project Manager or equivalent (IPMA and/or PMP certification)
- Experience within operations management, procurement, or warehouse environments
- Bachelor’s degree in relevant fields such as Engineering, Business Administration, Project Management or relevant proven experience
- Experience with Naval In-Service Support activities and working within or leading In-Service Support Programs
- Experience working within a defense environment
- Experience managing in a performance-based contract environment
- Relational Contracting experience
- Eligible or able to obtain authorization for access to controlled technical information
- Eligible for the Canadian Controlled Goods Program
- Able to obtain a Canadian NATO Secret clearance
- Available to work 40 hours per week
- Able to travel primarily within Canada as required
Benefits
Comp & perks- Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program
- Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period
- Company paid holidays, vacation days, and paid sick leave
- Voluntary Life, AD&D, Critical Illness, Long-Term Disability
- Employee Discounts on home, auto, and gym membership
- Annual salary and bonus eligibility included in total target compensation