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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical presales processes, aligning technology solutions with customer business goals, and providing technical support for enterprise customers. Proficient in developing solution designs and conducting product evaluations while maintaining strong customer relationships.
Highest-signal resume keywords
Technical Presales Process OwnershipTechnical Consulting for Enterprise CustomersBroad IT KnowledgeSoftware Development ExperienceStrong Communication and Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Expertise in Sentinel Product PortfolioRFI and RFP Response ManagementSolution Design and Technical ArchitectureBasic Software DevelopmentC/C++ ProgrammingJava Programming.NET FrameworkWindows Operating SystemLinux Operating SystemAndroid Operating System
Soft Skills
Strong Communication SkillsPresentation SkillsRelationship DevelopmentIndependent Work AbilityAdaptability in Fast-Paced Environments
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in Computer ScienceMaster's Degree in Related Field
Industry Keywords
Technical InterfaceCustomer ExperienceProduct EvaluationsProofs-of-ConceptCustomer WorkshopsTravel Requirements
Tech Stack
Tools & technologiesAndroidJavaLinuxC++.NET
About the role
Key responsibilities & impact- Serve as the primary technical interface for prospective customers
- Own the technical presales process and the customer's technical experience
- Provide technical expertise on the Sentinel product portfolio
- Accompany sales managers on prospective customer visits and assist with discovery and opportunity diagnosis
- Lead RFI and RFP responses
- Understand customers' business goals and align technology to those goals
- Define success criteria and drive customers through product evaluations
- Support Professional Services in creating solution designs, technical architecture, and process workflows for larger opportunities
- Prepare, support, and present product presentations and demonstrations at marketing events
- Develop basic proofs-of-concept and code samples as needed
- Serve as technical owner of customer accounts throughout the presales phase across the Americas region
Requirements
What you’ll need- Bachelor's Degree in Engineering, Computer Science, or a related field with a minimum of 8-12+ years of relevant work experience, or Master’s degree in the field with 6+ years of relevant work experience
- Proven track record of working in a technical consulting role supporting enterprise customers with complex technical solutions
- Broad IT knowledge, including back-office systems, network protocols, web services, virtual environments, and operating systems such as Windows, Linux, and Android
- Exposure to basic software development; experience with C/C++, Java, or .NET is a clear benefit
- Strong communication and presentation skills
- Ability to work independently in a dynamic and fast-paced environment
- Ability to develop and maintain customer relationships
- Ability to travel to customer sites and workshops 10%-25% of the time
- Legally authorized to work in the United States for any employer at the time of hire
- Position is not eligible for visa sponsorship or assuming sponsorship of an employment visa
- Successful completion of a post-offer background check
Benefits
Comp & perks- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program