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Account Manager
The Access Group. Manage and grow relationships with a portfolio of the largest strategic customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex customer relationships and engaging with C-suite stakeholders to drive revenue growth. Proven ability to negotiate contracts and maintain accurate account plans while focusing on customer success.
Highest-signal resume keywords
Software Sales ExperienceAccount ManagementContract NegotiationPipeline ForecastingCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningRevenue Growth StrategiesCustomer Value IdentificationMulti-Year Agreement ManagementSales Opportunity Management
Soft Skills
Commercial AwarenessCustomer FocusRelationship BuildingStakeholder EngagementConsultative Selling
Industry Keywords
Strategic Customer AccountsC-Suite EngagementCustomer SuccessPre-Sales CollaborationConsultancy Services
About the role
Key responsibilities & impact- Manage and grow relationships with a portfolio of the largest strategic customers
- Help customers achieve their business goals
- Identify opportunities to increase customer value, drive retention, and support revenue growth through software and services
- Lead sales opportunities from discovery through close
- Work closely with pre-sales, consultancy, product, support, and customer success teams
- Build strong relationships with stakeholders at every level, including senior leadership teams
- Become a trusted technology partner for customers
Requirements
What you’ll need- Experience managing complex customer relationships and engaging confidently with C-suite stakeholders
- Experience in software sales, account management, or growing strategic customer accounts
- Strong commercial awareness
- Experience negotiating contracts
- Experience managing multi-year agreements
- Experience forecasting pipeline activity
- Experience maintaining accurate account plans
- Commercially minded and customer focused
Benefits
Comp & perks- Wellbeing days, bringing annual leave to 25 days per year
- Health contribution
- Range of benefits to suit you
- Three charity days
- Blended approach to office working
- Employee development and progression opportunities
- Success plan and career acceleration opportunities