The Access Group

Financial Planning and Analysis

• Lead configuration and implementation of Coins Enterprise Resource Planning (ERP) software from requirements gathering through delivery and go-live
• Run customer workshops and software walkthroughs to map business processes and design effective system solutions
• Deliver end-user training through workshops and webinars
• Explain software and underlying financial and cost accounting processes
• Play a senior role in shaping delivery approaches
• Identify opportunities for product enhancements and improved ways of working
• Support customers and colleagues as a trusted ERP expert

Consultant, Finance

Inside Sales

• Act as the main point of contact for customers, building relationships that support retention, satisfaction and account growth
• Identify and develop expansion and upsell opportunities
• Shape strategies that meet customer needs and business goals
• Manage the full sales process from requests for information and proposals through presentations, negotiation and contracting
• Ensure a smooth handover to the projects team after a sale
• Stay involved after handover to support a positive customer experience

Inside Sales Representative, Hospitality, Food and Beverage

Sales Development Rep

• Lead, coach and develop a team of Sales Development Representatives
• Help SDRs achieve pipeline and opportunity generation targets
• Build team members’ skills for success
• Use performance data, call reviews and regular coaching sessions to improve prospecting and discovery conversations
• Collaborate with Sales, Marketing and Revenue Operations to refine targeting and improve lead follow-up processes
• Increase conversion rates across the sales funnel
• Monitor team performance, forecasting and reporting
• Identify improvement opportunities and support business growth
• Create a supportive, accountable culture that encourages learning and development

Sales Development Manager

Account Manager

• Manage and grow relationships with a portfolio of the largest strategic customers
• Help customers achieve their business goals
• Identify opportunities to increase customer value, drive retention, and support revenue growth through software and services
• Lead sales opportunities from discovery through close
• Work closely with pre-sales, consultancy, product, support, and customer success teams
• Build strong relationships with stakeholders at every level, including senior leadership teams
• Become a trusted technology partner for customers

• Manage accounts in the DACH region
• Support customer excellence and growth as part of The Access Group
• Contribute to an inclusive, high-performing culture focused on innovation and customer success

Director

• Act as the primary commercial partner for Access’ 22 Software Companies in the on-Access payments programme
• Drive commercial go-to-market execution to achieve revenue targets
• Partner with Software Companies to drive payments adoption and transacting volume
• Ensure live integrations convert into merchants transacting at scale
• Develop cohort strategies and targeted activation plans
• Advise on pricing structures, merchant incentives, bundling options, and volume impact on net margin
• Guide Software Companies through Risk & Compliance requirements, including Customer Risk Evaluations, KYC/KYB, and merchant onboarding compliance
• Develop payment-specific go-to-market plans covering targeting, messaging, sales motion, enablement, support, and commercial propositions
• Support merchant onboarding journey design
• Ensure adoption reporting tracks activation rates, time-to-first-transaction, transacting volume, and business-case performance
• Own financial accountability for the payments growth budget
• Monitor merchant and end-customer experience metrics and incorporate findings into workstream planning
• Prepare and present board-level and MD-level materials on payments growth progress
• Support day-to-day commercial relationships with acquiring partners
• Maintain understanding of contracts, volume commitments, and performance against volume goals
• Collaborate with SoftCo MDs and GMs, Product & Engineering, Marketing, Finance, acquirers, and strategic payments partners

Consultant, Finance

Inside Sales Representative, Hospitality, Food and Beverage

Sales Development Manager

Account Manager

Account Manager

Director - Payments