Inside Sales Representative, Hospitality, Food and Beverage

The Access Group

. Act as the main point of contact for customers, building relationships that support retention, satisfaction and account growth .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing business-to-business customer accounts with a focus on retention and growth, while effectively selling digital software solutions in a software-as-a-service environment. Strong communication and consultative sales skills are essential for building relationships and ensuring customer satisfaction.

Highest-signal resume keywords

Business-To-Business Account ManagementDigital Software Solutions SalesConsultative Sales ApproachStrong Communication SkillsHospitality Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementProposal DevelopmentNegotiationPresentation SkillsCustomer Retention Strategies

Soft Skills

Relationship BuildingPersuasive CommunicationStakeholder Engagement

Industry Keywords

Software-As-A-ServiceCustomer ExperienceAccount GrowthUpsell Opportunities

About the role

Key responsibilities & impact

Act as the main point of contact for customers, building relationships that support retention, satisfaction and account growth
Identify and develop expansion and upsell opportunities
Shape strategies that meet customer needs and business goals
Manage the full sales process from requests for information and proposals through presentations, negotiation and contracting
Ensure a smooth handover to the projects team after a sale
Stay involved after handover to support a positive customer experience

Requirements

What you’ll need

Experience managing a portfolio of business-to-business customer accounts, with a focus on retention and growth
Experience selling digital software solutions, ideally in a software-as-a-service environment
Preferably experience in the hospitality industry
Strong communication and presentation skills
Confidence working with stakeholders at all levels
Consultative and persuasive sales approach
Ability to explain complex solutions clearly and practically

Benefits

Comp & perks

22 days paid time off
11 company paid holidays
Medical insurance
Dental insurance
Vision insurance
5% 401(k) company match
Range of other benefits that you can choose from
Blended approach to office working
Employee development and career progression opportunities