Retail Account Manager

The Bluebird Group

. Serve as a key point of contact for clients, Costco teams, and internal stakeholders .

Posted 9/18/2026full-timeRemote • Washington • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and proficiency in data interpretation to support account growth and operational efficiency. Capable of managing multiple priorities in a fast-paced environment while maintaining effective communication and collaboration across teams.

Highest-signal resume keywords

Account ManagementRetail OperationsForecastingAnalytical SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisDemand ForecastingRoot Cause AnalysisInventory ManagementSales Trend AnalysisProject ManagementVendor Performance MetricsOperational Record MaintenanceConsumer Packaged Goods (CPG) ExperienceNew Vendor Onboarding

Soft Skills

Problem-SolvingOrganizational SkillsCommunication AbilitiesCollaborationIndependence

Tools & Technologies

Costco SystemsSyndigo Content ManagementSmarter SortingMicrosoft Excel

Industry Keywords

RetailSupply ChainConsumer Packaged Goods (CPG)Vendor OperationsAccount Growth

About the role

Key responsibilities & impact

Serve as a key point of contact for clients, Costco teams, and internal stakeholders
Build working relationships with vendor operations teams and Costco buying teams
Support day-to-day account management activities and ongoing business initiatives
Maintain records for program agreements, pricing, product information, order status, and planning activities
Assist with new vendor onboarding and setup for brands launching at Costco
Develop and manage demand forecasts
Monitor inventory positions and in-stock levels, identify risks, and recommend solutions
Analyze sales trends, forecasts, and replenishment needs
Support planning for product launches, promotional events, and seasonal programs
Analyze vendor performance metrics and identify trends, risks, and growth opportunities
Conduct root cause analysis for operational and performance challenges
Provide weekly sell-through reporting, analytics, and recommendations to clients
Translate data into insights supporting business decisions and account growth
Monitor key business metrics and communicate performance updates
Create, maintain, and update items within Costco systems
Support new item launches and item maintenance
Assist with Syndigo content management and digital product information updates
Support Smarter Sorting registration and program requirements
Monitor customer purchase orders and support issue resolution
Maintain shipping, invoicing, and operational records
Coordinate with clients and internal teams for program execution
Identify operational issues and drive resolution
Partner with sales, supply chain, operations, and finance teams
Coordinate stakeholder communication and information sharing
Support special projects and business initiatives

Requirements

What you’ll need

Bachelor's degree preferred
Experience working with Costco on the retailer or supplier side preferred
Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields
Experience supporting consumer packaged goods (CPG) brands preferred
Experience managing multiple priorities and projects in a fast-paced environment
Strong analytical and problem-solving skills
Ability to interpret data, identify opportunities, and make recommendations
Excellent written and verbal communication abilities
Strong organizational and project management skills
Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs
Working knowledge of Costco systems, processes, and operational requirements preferred
Ability to work independently while collaborating effectively across teams
Ability to travel as needed based on client and business needs

Benefits

Comp & perks

Ability to travel as needed based on client and business needs
Inclusive workplace focused on diverse perspectives, belonging, respect, empowerment, trust, and communication