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Retail Account Manager
The Bluebird Group. Serve as a key point of contact for clients, Target teams, and internal stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, demand planning, and forecasting within retail operations, particularly with Target and consumer packaged goods (CPG). Proficient in data analysis, vendor performance metrics, and stakeholder communication to drive business insights and operational improvements.
Highest-signal resume keywords
Account ManagementDemand PlanningData AnalysisVendor Performance MetricsRetail Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ForecastingAnalytical SkillsMicrosoft ExcelVLOOKUPPivot TablesRoot Cause AnalysisPerformance AnalyticsInventory ManagementSales Trend AnalysisProject Management
Soft Skills
Communication AbilitiesOrganizational SkillsProblem-Solving SkillsAttention to DetailCollaboration
Tools & Technologies
Target SystemsVendor Management Systems
Industry Keywords
Consumer Packaged GoodsRetail OperationsSupply ChainStakeholder CommunicationOperational Requirements
About the role
Key responsibilities & impact- Serve as a key point of contact for clients, Target teams, and internal stakeholders
- Build working relationships with vendor operations teams, merchandise planning teams, and internal partners
- Support day-to-day account management across a portfolio of Target supplier accounts
- Maintain records for program agreements, pricing, product information, order status, planning activities, and vendor setup
- Educate clients on Target processes, requirements, and best practices
- Develop and manage demand forecasts
- Monitor inventory positions and in-stock levels, identify risks, and recommend solutions
- Analyze sales trends, replenishment needs, and forecast performance
- Support planning for product launches, promotional events, and seasonal programs
- Improve on-time and in-full delivery performance to Target
- Monitor customer purchase orders and support issue resolution
- Resolve operational challenges affecting vendor performance, inventory flow, or account execution
- Analyze vendor performance metrics and identify trends, risks, and growth opportunities
- Conduct root cause analysis
- Provide sell-through reporting, performance analytics, and recommendations to clients
- Translate data into business insights
- Create, maintain, and update items within Target systems
- Support new item launches, item maintenance, vendor onboarding, and retailer program execution
- Partner with sales, operations, supply chain, finance, and analytics teams
- Coordinate stakeholder communication and support special projects
Requirements
What you’ll need- Bachelor's degree preferred
- Experience working with Target on the retailer or supplier side
- Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields
- Experience supporting consumer packaged goods (CPG) brands preferred
- Experience managing multiple priorities and projects in a fast-paced environment
- Experience with demand planning and forecasting preferred
- Strong analytical and problem-solving skills
- Ability to interpret data, identify opportunities, and make recommendations
- Excellent written and verbal communication abilities
- Strong organizational and project management skills
- Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs
- Working knowledge of Target systems, processes, and operational requirements preferred
- Ability to work independently while collaborating effectively across teams
- Strong attention to detail and follow-through
- Takes ownership and follows through on commitments
- Builds trust with clients, retailer partners, and internal teams
- Identifies issues early and proactively develops solutions
- Thrives in a fast-moving, collaborative environment
- Leads with accountability, attention to detail, and a customer-focused mindset
Benefits
Comp & perks- Inclusion of diverse perspectives
- Respectful and empowering workplace culture
- Collaborative, client-focused team environment