FACT Team Leader

The Center for Alternative Sentencing and Employment Services (CASES)

. Oversee the clinical and administrative operations of the FACT Team .

Posted 9/19/2026full-timeThe Bronx • New York • United StatesSenior💰 $101,458 - $104,499 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical and administrative operations, ensuring compliance with New York State OMH and New York City DOHMH standards, and providing trauma-informed, recovery-oriented services. Proficient in clinical supervision, team leadership, and community mental health service delivery.

Highest-signal resume keywords

LCSWClinical SupervisionCommunity Mental HealthMultidisciplinary Team ExperienceFluency in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical DocumentationMotivational InterviewingUtilization ReviewQuality AssuranceMedicaid Billing

Soft Skills

Team LeadershipTraining and DevelopmentCultural Competence

Tools & Technologies

Electronic Medical Record

Certifications & Qualifications

LCSWLMSWLMHCRNLicensed Psychologist

Industry Keywords

Trauma-Informed CareRecovery-Oriented ServicesSerious Mental IllnessCriminal Legal SystemIncident Reporting

About the role

Key responsibilities & impact

Oversee the clinical and administrative operations of the FACT Team
Lead daily team meetings, regular clinical meetings, and organizational, clinical, and service planning meetings
Oversee clinical documentation, reporting, intakes, discharges, the after-hours emergency line, service dollars, and team schedules
Ensure culturally and developmentally appropriate, trauma-informed, recovery-oriented services and effective motivational interviewing
Provide clinical supervision, training, and professional development opportunities
Provide direct clinical care and community services when needed
Ensure performance outcomes and operational standards comply with New York State OMH and New York City DOHMH standards
Oversee incident reporting and adherence to Incident Review Committee policies and procedures
Conduct utilization review and quality assurance reviews with the Quality Assurance department
Consult on complex, high-risk cases and team or personnel issues
Coordinate monthly Medicaid billing using the electronic medical record and ensure billing targets are met
Perform other duties as required by ACT Leadership and executive staff

Requirements

What you’ll need

LCSW, LMSW, LMHC, RN, or Licensed Psychologist (PsyD/PhD)
Two years of supervisory experience
At least three years of experience providing services to adults with serious mental illness
Experience working in community mental health settings that provides services to recipients in-vivo in the community
At least two years of experience working on a multidisciplinary team
Experience working with and knowledge of the needs and challenges faced by individuals involved in the criminal legal system
Fluency in Spanish strongly preferred
Ability to work Monday through Friday, 9am–5pm

Benefits

Comp & perks

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days
12 Paid Holidays per year
Retirement 403(b)
Competitive matching up to 6%
Employee Referral Program
Flexible workplace arrangement with up to 1 day per week virtual team meeting