Family Advocate

The Center for Alternative Sentencing and Employment Services (CASES)

. Empower families to develop and meet goals to support family function .

Posted 10/17/2026full-timeThe Bronx • New York • United StatesMid-LevelSenior💰 $62,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to empower families through goal development and resource connection, while effectively collaborating with team members and external stakeholders. Proficient in bilingual communication and navigating community resources to support families impacted by the criminal legal system.

Highest-signal resume keywords

Bilingual English/SpanishValid Drivers LicenseFDC or FPA CredentialStrong Communication SkillsExperience Working with Families

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CollaborationEmpathyPassion for Community Support

Certifications & Qualifications

FDC CredentialFPA Credential

Industry Keywords

Family SupportCommunity ResourcesYouth ServicesCriminal Legal SystemBenefits Assistance

About the role

Key responsibilities & impact

Empower families to develop and meet goals to support family function
Accompany and support families with benefits assistance, housing issues, vital documents, and related needs
Develop and maintain resource guides for families
Collaborate with ACES team members to communicate information
Connect parents and caregivers to appropriate resources
Enter data and notes at the end of each workday
Collaborate with external stakeholders providing services to participants and families
Participate in in-person weekly supervision
Attend weekly in-person team meetings
Work primarily in the community across the South Bronx and East Harlem

Requirements

What you’ll need

Valid drivers license
Bilingual English/Spanish
Deep passion for working with families and young adults impacted by the criminal legal system
A willingness to be in the field alongside youth workers and alone
A belief that participants, families, community members and team members have the ability and capacity for change
FDC or FPA credential OR commensurate experience including being a primary caregiver and navigating systems
Strong communication skills
Must work Monday–Friday, 9:00 AM–5:00 PM or 10:00 AM–6:00 PM
35 hours per week excluding breaks

Benefits

Comp & perks

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days-off annually
Additional summer self-care day
12 Paid Holidays per year
Retirement 403b
Competitive matching up to 6%
Employee Referral Program