HR Officer

The Church of England

. Provide first-point-of-contact support for operational HR queries via the HR Helpdesk .

Posted 10/7/2026part-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations, including managing HR queries, maintaining employee records, and supporting HR systems implementation. Proficient in using HR Information Systems and Microsoft Office tools to enhance HR service delivery and ensure compliance with data protection regulations.

Highest-signal resume keywords

HR Information SystemsOracle HCMCIPD QualificationMicrosoft ExcelVerbal and Written Communication

ATS Keywords

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Hard Skills

HR AdministrationEmployee Records ManagementData Protection ComplianceHR Lifecycle KnowledgeNumerical Data Accuracy

Soft Skills

Customer Service OrientationTeam CollaborationProactive Problem SolvingAttention to DetailTime Management

Tools & Technologies

Microsoft WordMicrosoft OutlookSharePoint

Certifications & Qualifications

Level 3 CIPD Qualification

Industry Keywords

HR HelpdeskOperational HR SupportInduction SessionsDBS RenewalsRight to Work Checks

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Provide first-point-of-contact support for operational HR queries via the HR Helpdesk
Respond to queries with advice aligned with policies, processes and HR legislation
Escalate queries to HR Advisers or HR Business Partners where necessary
Prepare letters and other HR documentation
Process monthly employment changes and liaise with the internal payroll team
Monitor monthly reports to process appointment confirmations, DBS renewals and right to work checks
Maintain accurate employee records and store documentation in HR files in accordance with data protection regulations
Archive HR files according to relevant procedures
Support virtual and in-person induction sessions
Identify ways to improve HR services through increased use of technology
Assist with implementation of HR systems
Provide proactive and professional HR support to staff and managers across the National Church Institutions and other Church of England organisations
Serve as a day-to-day HR contact while supporting the HR Operations Manager, HR Business Partners and Deputy People Director

Requirements

What you’ll need

Previous experience working in an HR department
Experience undertaking HR and general administration
Knowledge of the typical HR lifecycle
Understanding of confidentiality issues
Experience using Microsoft Word, Outlook and Excel in a work-based context
Experience using HR Information Systems, ideally Oracle HCM
SharePoint experience would be an advantage
Excellent verbal and written communication skills
Accuracy and attention to detail, including working with numerical data
Ability to process high volumes of information and manage competing priorities
Ability to work as part of a team and support colleagues in meeting deadlines
Self-motivated, proactive and committed to excellent customer service
Ability to prioritise customer needs and communicate clearly with stakeholders
Interest in HR and development of skills in this area
Level 3 CIPD qualification or part qualification/studying for CIPD membership would be an advantage

Benefits

Comp & perks

Annual leave starting at 25 days plus bank holidays
Three additional NCI days
Family friendly policies
Wellbeing cashback scheme
Electric vehicle salary sacrifice scheme
Defined benefit pension with employer contributions of up to 18%
Generous life assurance cover
Flexible working within the team
Hybrid working
Online and in-person team collaboration and knowledge-sharing opportunities