Planned Maintenance Surveyor

The Church of England

. Provide technical and contract management for maintenance and refurbishment projects .

Posted 10/2/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical knowledge in residential maintenance and construction works, with a focus on asset management, budget management, and compliance with health and safety regulations. Capable of engaging with residents and ensuring customer satisfaction throughout project delivery.

Highest-signal resume keywords

Technical Knowledge of Residential MaintenanceBudget ManagementCustomer Service in Occupied HousingConstruction Contracts UnderstandingHealth and Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Asset ManagementReport WritingSchedule DevelopmentQuality Assurance ChecksExpenditure ForecastingData ManagementConstruction-Related QualificationM&E UnderstandingConstruction (Design and Management) Regulations Knowledge

Soft Skills

Customer-Focused Complaint ResolutionEngagement with ResidentsFlexibility in Work

Tools & Technologies

Microsoft ProductsDatabase SystemsHousing Management System

Certifications & Qualifications

Valid UK Driving LicenceBasic DBS CheckProfessional Qualification (RICS, CIOB, IET, IMechE)

Industry Keywords

Construction ContractsHHSRSOlder Persons HousingRetirement HousingSchedule of Rates Contract

About the role

Key responsibilities & impact

Provide technical and contract management for maintenance and refurbishment projects
Contribute to the development, design and delivery of the Board’s forward works programme through surveys and related tasks
Support delivery of planned maintenance programmes for Community Living schemes
Develop work specifications and assist with procuring external consultants and specialist advisors
Work with residents, contractors, consultants and Housing Department staff throughout project stages
Identify and support residents requiring additional assistance, including arranging temporary facilities or short-term rehousing where necessary
Ensure pre-construction information, including asbestos registers, is provided to the principal designer and principal contractor
Ensure required consents are in place, including planning, building control and party wall awards
Conduct site visits to clarify specifications, monitor work quality and verify good working practices
Perform quality assurance checks and verify invoiced work matches completed work
Ensure customer satisfaction surveys and relevant data are captured
Update component records in the housing management system and provide compliance certificates
Prepare expenditure forecasts and track planned, committed and actual expenditure against budgets
Report expenditure to the team leader
Comply with safeguarding policies and participate in relevant training
Provide customer-focused complaint resolution for the works programme
Comply with and report against external funding or grant requirements

Requirements

What you’ll need

Strong technical knowledge of residential maintenance, construction works and asset management
Understanding of construction contracts and roles within such contracts
Experience delivering excellent customer service within occupied housing, including engaging with and supporting residents during works
Experience inspecting works and ensuring defects are remedied
Knowledge and ability to write reports and develop schedules of works
Experience of budget management
IT literate with excellent knowledge of Microsoft products, data management and database systems
Good understanding of Health and Safety and compliance regulations within construction and housing, including HHSRS
Construction-related qualification, such as an HND in construction or degree, with relevant construction-related experience
Valid UK driving licence
Basic DBS check required
Ability to travel and work flexibly
Appropriate professional qualification such as RICS, CIOB, IET, IMechE or similar (desirable)
Experience specifying and managing works using a schedule of rates contract such as NHF or similar (desirable)
Knowledge and understanding of older persons/retirement housing (desirable)
Basic experience/understanding of M&E within a residential setting (desirable)
Knowledge and experience of the Construction (Design and Management) Regulations (desirable)

Benefits

Comp & perks

Annual leave starting at 25 days plus bank holidays
Three additional NCI days
Family friendly policies
Wellbeing cashback scheme
Electric vehicle salary sacrifice scheme
Defined benefit pension with employer contributions of up to 18%
Generous life assurance cover
Flexible working, including occasional overnight stays away from home as required by the role