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Senior Business Operations Officer
The Church of England. Maintain and monitor data across QL, SAP, Dynamics and other business systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data management, reporting, and analysis using tools like Excel and Power BI, while effectively supporting business operations and enhancing stakeholder relationships. Proficient in identifying data quality issues and implementing process improvements across various business systems.
Highest-signal resume keywords
Data ManagementMicrosoft ExcelPower BIAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReportingData Quality ManagementFinancial ReportingReconciliationsUser Acceptance TestingProcess ImprovementContract Management
Soft Skills
Organizational SkillsProblem-SolvingRelationship BuildingAttention to Detail
Tools & Technologies
QLSAPDynamicsMicrosoft Office
Industry Keywords
HousingPropertyCustomer ServiceCharitable Organisations
About the role
Key responsibilities & impact- Maintain and monitor data across QL, SAP, Dynamics and other business systems
- Produce reports, analysis and management information using Excel and Power BI
- Manage administration and monitoring of contractual, financial, loan and stakeholder reporting
- Identify data quality issues and resolve discrepancies with colleagues
- Support and guide colleagues on effective use of QL, SAP, Dynamics and other NCI systems
- Assist with user acceptance testing, system enhancements and continuous improvement projects
- Support payment processing, reconciliations and other operational administrative activities
- Develop and promote consistent approaches to data management and system usage
- Provide cross-departmental support to improve efficiency and relationships
- Contribute to wider team objectives and provide cover for colleagues when required
- Work collaboratively to improve services and customer outcomes
Requirements
What you’ll need- Experience supporting business operations, data management and reporting activities
- Experience working with business systems and databases, including extracting, analysing and presenting data
- Strong analytical skills with the ability to identify trends, investigate issues and maintain high levels of accuracy
- Intermediate or advanced Microsoft Excel skills
- Experience using Microsoft Office applications
- Excellent organisational skills and ability to manage competing priorities
- Strong communication skills and ability to explain information clearly
- Experience building positive working relationships with colleagues, partners and stakeholders
- Proactive problem-solving and process improvement approach
- Strong attention to detail
- Experience in housing, property, customer service or charitable organisations advantageous
- Experience supporting financial reporting, reconciliations or contract management advantageous
- Knowledge of SAP or other enterprise business systems advantageous
- Working knowledge of Power BI advantageous
Benefits
Comp & perks- Annual leave starting at 25 days plus bank holidays
- Three additional NCI days
- Family friendly policies
- Wellbeing cashback scheme
- Electric vehicle salary sacrifice scheme
- Defined benefit pension with employer contributions of up to 18%
- Generous life assurance cover