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The Church of Jesus Christ of Latter-day Saints

Student Services Representative – Part-Time, Student Employee

The Church of Jesus Christ of Latter-day Saints

. Provide inbound and outbound student support through email, phone, and video calls .

Posted 10/16/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide inbound and outbound student support through email, phone, and video calls
  • Respond to BYU-Pathway Worldwide student inquiries using critical thinking and problem-solving skills
  • Complete student casework, which represents the majority of responsibilities
  • Review knowledge-base policy changes and stay current on standard procedures
  • Follow policies and procedures and undergo regular performance evaluations
  • Participate in special projects and administrative duties
  • Work percentages may change based on the academic calendar or team assignment

Requirements

What you’ll need
  • Current CES student at Ensign College, BYU-Pathway Worldwide, BYU, BYU-Idaho, or BYU-Hawaii
  • Must physically reside and perform the work in Utah or Idaho
  • High School Diploma/GED or equivalent, or current enrollment in PathwayConnect
  • Students on an F-1 or J-1 visa must currently be enrolled at Ensign College
  • Currently authorized to work in the United States without sponsorship
  • Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy
  • Quiet workplace for at-home setup
  • Laptop or computer with a private at-home setup; Chromebooks are not accepted
  • Screen resolution of 1024x768 (SVGA)
  • At least 4 GB of RAM
  • Internet bandwidth meeting the stated minimum requirements: 500 KBps upload and 1 MBps download (4 Mbps upload; 8 Mbps download)
  • Ability to work scheduled shifts between 6:00 a.m. and 6:00 p.m., Monday through Friday

Benefits

Comp & perks
  • Flexible remote work arrangement for applicants located in Utah or Idaho
  • Flexible scheduling within employee availability and staffing needs
  • Additional hours may be available during peak service times
  • Opportunity to work up to 40 hours at the employer’s discretion
  • Benefits of Church Employment (posting provides a link for more information)