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Workers' Comp Claims Manager, Finance and Records
The Church of Jesus Christ of Latter-day Saints. Direct and oversee the Church’s workers’ compensation program across multiple jurisdictions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing workers' compensation programs, including claims administration, litigation management, and compliance with relevant laws and regulations. Proven ability to lead teams, develop policies, and implement best practices to enhance operational efficiency and employee care.
Highest-signal resume keywords
Workers' Compensation Program ManagementLitigation ManagementClaims NegotiationMulti-State Claims AdministrationRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Policies DevelopmentPerformance Standards EstablishmentClaims AnalysisBudget ManagementLoss ForecastingRegulatory ComplianceClaims DocumentationCost-Containment StrategiesRoot-Cause InvestigationTraining Coordination
Soft Skills
LeadershipMentoringCommunicationCollaborationProblem-Solving
Industry Keywords
Workers' Compensation LawsOccupational SafetyClaims ManagementThird-Party AdministratorsInsurance AdjustersHealth & SafetyHuman ResourcesLegal ComplianceClaims OperationsActuarial Studies
About the role
Key responsibilities & impact- Direct and oversee the Church’s workers’ compensation program across multiple jurisdictions
- Develop, implement, and maintain claims policies, procedures, analytical tools, and best practices
- Establish performance standards, metrics, and reporting requirements for internal staff, third-party administrators, and service providers
- Review complex, catastrophic, occupational disease, and litigated claims and establish management strategies
- Manage domestic and Canadian claims and litigation
- Coordinate litigation protocols with legal counsel, third-party administrators, insurance adjusters, investigators, medical providers, and expert witnesses
- Evaluate compensability, reserves, litigation strategies, and settlement opportunities
- Negotiate claim resolutions and settlements
- Attend mediations, hearings, and trials when necessary
- Ensure injured employees receive appropriate medical treatment, benefits administration, and return-to-work support
- Oversee TPA performance, adjuster assignments, and program execution
- Ensure compliance with workers’ compensation laws and regulations
- Monitor legislative and regulatory developments
- Coordinate audits, reporting requirements, and regulatory inquiries
- Maintain legally compliant claim documentation and records
- Develop and manage workers’ compensation budgets
- Monitor claim reserves, loss projections, and funding requirements
- Assist with actuarial studies, loss forecasting, and risk prevention initiatives
- Identify cost-containment opportunities while maintaining employee care and legal compliance
- Partner with Health & Safety, Human Resources, Facilities, Welfare, and other Church departments to reduce injury frequency and severity
- Analyze claim and loss data to identify trends and emerging risks
- Support root-cause investigations involving serious injuries and fatalities
- Participate in enterprise risk assessments related to occupational injury exposures
- Coordinate and provide workers’ compensation and claims-management training
- Serve as the primary workers’ compensation subject-matter expert for Church departments and leadership
- Lead, mentor, and develop claims staff and vendor partners
- Establish departmental goals, service standards, and performance expectations
- Conduct performance evaluations and support professional development
Requirements
What you’ll need- Bachelor’s degree in Risk Management, Insurance, Business Administration, Accounting, Occupational Safety, Human Resources, Law, Public Administration, or a related field
- Eight or more years of progressively responsible workers’ compensation, claims, insurance, litigation, or risk management experience
- Experience managing complex claims programs and claim operations
- Experience with multi-state or international claims administration
- Demonstrated experience managing litigation and negotiating complex claim resolutions
- Experience supervising claims professionals, vendors, or third-party administrators
- Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy
Benefits
Comp & perks- Benefits of Church Employment are referenced, but no specific benefits are listed in the posting
- Reasonable accommodations for qualified individuals with known disabilities
- Professional development support