Payments Education Specialist

The Clearing House

. Respond to telephone and email inquiries with timely support and solutions for members and others .

Posted 10/9/2026full-timeCharlotte • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payments systems, including ACH, wire, and card processing, while effectively delivering education and consulting services. Strong communication and organizational skills are essential for engaging with members and executing programming.

Highest-signal resume keywords

Accredited ACH Professional (AAP)Payments Education ProgrammingBusiness or Financial Institution Operations ExperienceMicrosoft Office ProficiencyDetail-Oriented and Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ACH Payment System KnowledgeWire Payment SystemsCheck Payment SystemsCredit/Debit Card SystemsInstant Payment SystemsPayments Industry CertificationsEducation Programming ExecutionConsulting Engagement ExecutionWebsite Administration

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationSelf-MotivatedTeam CollaborationOrganizational Skills

Tools & Technologies

Microsoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft ExcelWebExGoToMeetings

Certifications & Qualifications

Accredited ACH Professional (AAP)APRPAFPPNCPCTP

Industry Keywords

Payments CompliancePayments ConsultingPayment SystemsFinancial Institution OperationsPayments Education

About the role

Key responsibilities & impact

Respond to telephone and email inquiries with timely support and solutions for members and others
Stay current on rules and regulations for various payment systems
Identify, develop, and deliver payments-related education for members, subscribers, and prospects
Plan and execute payments education programming
Plan and execute payments-related contracted engagements, special consulting projects, and custom payments education programming
Represent the company with professional appearance and conduct
Participate in internal and external education to ensure expertise and consistency of performance
Execute consulting and compliance engagements under the direction of the Director, Payments Compliance & Consulting

Requirements

What you’ll need

Associate's degree or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience
2–5 years of business or financial institution operations experience
Excellent verbal and written communication skills
Accredited ACH Professional (AAP) with strong knowledge of the ACH payment system
Knowledge of wire, check, credit/debit card, and instant payment systems helpful
Other payments industry certifications (APRP, AFPP, NCP, and CTP) desired
Self-motivated and able to work independently and in a team environment
Strong detail-oriented, organizational, and analytical skills
Proficiency with Microsoft Office applications: Outlook, PowerPoint, Word, and Excel
Presenter experience using WebEx, GoToMeetings, or a similar webinar program necessary
Website administration a plus
Travel required
Onsite work requirements may change at any time

Benefits

Comp & perks

Travel required over the course of the year
Work generally performed within an office environment with standard office equipment available