The Clearing House

Cloud Engineer

• Provide technical and architectural leadership across a complex enterprise environment spanning on-premises infrastructure and AWS cloud services
• Define technology direction, evaluate solutions, guide modernization and cloud adoption
• Ensure architectures meet requirements for security, resiliency, scalability, performance, and operational supportability
• Define current-state, target-state, and transition architectures for enterprise infrastructure and platforms
• Lead architecture reviews for new solutions, infrastructure changes, modernization initiatives, and cloud migrations
• Develop technology standards, reference architectures, roadmaps, and architecture decision records
• Design and review hybrid architectures integrating on-premises environments with AWS
• Provide architectural guidance across RHEL, Windows Server, IBM DB2, Microsoft SQL Server, IBM MQ, enterprise integration, networking, infrastructure security, identity, monitoring, backup, and disaster recovery
• Evaluate technology alternatives and provide recommendations based on risk, security, resiliency, performance, cost, and maintainability
• Identify technical debt, lifecycle risks, single points of failure, and opportunities for modernization and simplification
• Partner with application, infrastructure, cloud, cybersecurity, networking, database, middleware, and operations teams to deliver end-to-end solutions
• Communicate complex technical concepts and recommendations to technical teams and senior leadership

Senior Technology Architect – Hybrid Infrastructure, Cloud

Manager

• Serve as the primary point of contact and senior administrator for the Workday platform
• Coordinate and oversee contracted AMS, specialized consultants, staff-augmentation resources, and implementation partners
• Assess incidents, enhancements, and projects; determine required expertise; coordinate assignments; and maintain accountability through completion
• Perform hands-on Workday administration and advanced configuration
• Lead Workday security administration, including security groups, domains, business process security policies, role assignments, access troubleshooting, and periodic reviews
• Configure and maintain Workday business processes, tenant settings, reporting, calculated fields, condition rules, and related platform configuration
• Oversee and troubleshoot Workday integrations using Workday Studio, APIs/web services, delivered connectors, and SFTP/file-based integrations
• Coordinate Workday releases, testing, configuration changes, production deployments, issue resolution, and vendor escalations
• Ensure internal and external resources follow documentation, testing, security, change-management, and internal AGILE processes
• Support implementation and transition-to-operations activities for Procurement and CLM
• Maintain internal Workday knowledge to ensure continuity and reduce dependency on contractors or vendors
• Report to the office 3 days per week
• Perform work in a generally sedentary office environment

Workday Application Manager

Business Analyst

• Coordinate incidents from identification through resolution and closure
• Facilitate incident calls, focusing on impact assessment, service restoration, client considerations, and escalation
• Classify, document, communicate, and manage incidents according to established procedures
• Maintain incident records, including timelines, impacts, decisions, actions, and resolution details
• Partner with Service, Operations, Technology, Product, Risk, and other functions to drive incident resolution
• Support internal, executive, and client-facing incident communications
• Prepare incident post-mortems within the established two-week target
• Document, assign, and track corrective and preventative actions through completion
• Follow up on outstanding information and actions required for incident documentation and post-mortems
• Identify recurring incident themes and opportunities to strengthen processes, controls, monitoring, and procedures
• Support implementation of improvements identified through incidents and post-mortem reviews
• Maintain Incident Management records, procedures, templates, and supporting documentation
• Support preparation and validation of Incident Management metrics and reporting
• Escalate risks, delays, recurring issues, and other matters to the Team Lead or Service leadership
• Participate in audit, risk, regulatory, and governance activities involving Incident Management
• Share knowledge and lessons learned with team members
• Support other Incident Management priorities and continuous improvement initiatives

Incident Management Analyst

Business Development Rep

• Manage new inquiries from service providers, fintechs and other ecosystem participants
• Maintain the scaled coverage model for bank and credit union service providers
• Track accounts requiring proactive attention, periodic check-ins, campaign follow-up, reactivation or light monitoring
• Build and maintain service provider outreach programs, TPSP campaigns, target lists and follow-up plans
• Coordinate service provider follow-ups with clear owners and next steps
• Own business development activity in partnership with Marketing and Product on education and campaign execution
• Track competitor activity, market data, client feedback and recurring themes
• Use CRM and AI tools to improve research, updates and market intelligence
• Support coverage for service providers, fintechs and general new non-bank inquiries
• Own operating discipline behind the coverage model, including inquiry decisioning, outreach, campaign and event follow-up, CRM discipline, reporting, account materials, market intelligence and AI-enabled workflows

Business Development Manager

System Administrator

• Perform highly technical system configuration and programming
• Install and configure mainframe systems and related devices for network and storage connectivity
• Collaborate with Operations and Technology teams, users, and product stakeholders
• Serve as an internal consultant to systems development staff on operating-system components, file management routines, system performance analysis, and software enhancements
• Develop utility software for system or application automation tasks
• Program and support mainframe-related PC server and desktop scripting
• Support PC server and desktop configuration of applications that interface with mainframes
• Support the performance, reliability, and continued evolution of the Unisys ClearPath MCP mainframe environment
• Troubleshoot across mainframe, Windows, Linux, network, and storage environments

Senior Technology Architect – Hybrid Infrastructure, Cloud

Workday Application Manager

Incident Management Analyst

Business Development Manager

Mainframe Systems Administrator