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Senior Customer Analyst
The Clorox Company. Support the Litter, Brita, Food, and Charcoal Target Team with data and reporting analytics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales analysis, forecasting, and business analytics, with a strong focus on data visualization and reporting. Capable of translating complex data into actionable insights while collaborating effectively across functions and levels.
Highest-signal resume keywords
Sales AnalysisForecastingData VisualizationExcelPower BI
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AnalysisForecastingBusiness AnalyticsData VisualizationExcelPower BITableauForecasting ToolsERP SystemsCRM Platforms
Soft Skills
Strong CommunicationStorytelling SkillsCollaborative MindsetAttention to DetailInitiative
Tools & Technologies
Power BITableauSAPOracleExceedra
Industry Keywords
RetailCPGKPI TrackingVolatility AnalysisPerformance Reporting
Tech Stack
Tools & technologiesERPOracleTableau
About the role
Key responsibilities & impact- Support the Litter, Brita, Food, and Charcoal Target Team with data and reporting analytics
- Contribute to forecasting for Target teams, including base, promotional, and total volume projections
- Lead risk assessment and volatility analysis to inform strategic decisions and minimize forecasting error
- Drive monthly KPI tracking, including updates and education for cross-functional teams on performance, gaps, and forward-looking projections
- Analyze and communicate headwinds, tailwinds, and actionable opportunities
- Deliver regular sales and performance reporting to General Managers and Business Units
- Partner with sales account managers and the sales director on customer tracking, performance updates, and planning needs
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Economics, Analytics, or related experience
- 3–5+ years of experience in sales analysis, forecasting, or business analytics, preferably in retail or CPG
- Strong Excel and data visualization skills, such as Power BI or Tableau
- Experience with forecasting tools, ERP systems such as SAP or Oracle, and CRM platforms
- Exceedra experience is a plus
- Ability to translate complex data into simple, actionable insights for cross-functional stakeholders
- High attention to detail with a bias for action and results
- Strong communication and storytelling skills, including presenting to senior leadership
- Collaborative mindset and ability to influence across functions and levels
- Ability to work independently, take initiative, and drive projects forward without constant supervision
Benefits
Comp & perks- Robust health plans
- Market-leading 401(k) program with a company match
- Flexible time off benefits, including half-day summer Fridays depending on location
- Inclusive fertility/adoption benefits
- Incentive plan participation, subject to applicable plan documents and policies
- Flexible benefits supporting teammates’ unique needs
- Inclusive, values-based workplace culture