Account Coordinator

The Coca-Cola Company

. Serve as the main contact for Foodservice customers, managing new equipment installations, flavor changes, removals, and replacements .

Posted 10/13/2026full-timeAtlanta • United StatesJuniorMid-Level💰 $87,000 - $100,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer account management, service coordination, and effective communication within the beverage industry. Proficient in SAP and Microsoft Office Suite for operational efficiency and problem resolution.

Highest-signal resume keywords

Customer Account ManagementSAP ProficiencyBeverage Equipment Installation CoordinationVerbal and Written Communication SkillsRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Account ManagementBeverage Equipment InstallationService CoordinationOrder ProcessingTechnical Issue Resolution

Soft Skills

Effective Time ManagementProblem SolvingAdaptabilityRelationship BuildingCollaboration

Tools & Technologies

SAPMicrosoft Office SuiteExcelWordSharePointTeams

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

FoodserviceDistributor OperationsSupplier FulfillmentBeverage DispensingLogisticsSupply Chain

About the role

Key responsibilities & impact

Serve as the main contact for Foodservice customers, managing new equipment installations, flavor changes, removals, and replacements
Schedule and monitor service activities across Coca-Cola systems
Confirm service details and follow-ups to maintain proactive communication and operational accuracy
Process orders for equipment, parts, or buy-backs through SAP and other Coca-Cola information systems
Research and resolve customer inquiries and technical issues using data, systems, and supplier contacts
Expedite priority orders and coordinate with distributors and vendors to ensure timely delivery and installation outcomes
Build relationships with customers, distributors, and internal Sales, Operations, and Supply Chain teams
Collaborate with service providers and installers to improve efficiency and align service goals
Support communication between departments for accurate scheduling and optimal resource use
Provide phone troubleshooting support for beverage dispensing and vending equipment
Recommend process adjustments and improvement opportunities based on recurring service or logistical challenges
Fulfill on-site responsibilities at Coca-Cola's Atlanta corporate office as required by leadership
Support team collaboration, project planning, and strategic coordination sessions

Requirements

What you’ll need

High school diploma or GED required
Undergraduate degree in Business Administration, Logistics, Supply Chain, or related discipline preferred
Minimum 2 years in a customer-facing, call center, or account support role
Experience coordinating beverage equipment installations or service activities preferred
Familiarity with distributor operations, supplier fulfillment, and customer account management
Proficiency in SAP, Microsoft Office Suite (Excel, Word, SharePoint, Teams), and related systems for service and order tracking
Understanding of beverage dispensing and installation principles, including power, water, and space requirements
Ability to manage administrative priorities and service details accurately under fast-paced conditions
Excellent verbal and written communication skills
Strong relationship-building with internal and external stakeholders
Effective time management, problem solving, and adaptability
Currently authorized to work in the United States on a full-time basis
Must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States

Benefits

Comp & perks

A full range of medical, financial, and/or other benefits, dependent on the position
Coca-Cola training programs and digital tools designed to build expertise in service, scheduling, and account management
Professional growth through cross-functional collaboration
Corporate-office initiatives offering visibility into broader business strategies