Director, Franchise Operations

The Coca-Cola Company

. Serve as the primary strategic liaison between The Coca-Cola Company and Coca-Cola Southwest Beverages South Zone leadership .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $145,000 - $169,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic business execution, leveraging strong commercial and financial judgment to drive performance across the Coca-Cola portfolio. Proven ability to build executive-level relationships and translate strategies into actionable territory plans while fostering a growth mindset and continuous improvement.

Highest-signal resume keywords

Strategic LeadershipAnnual Business PlanningCustomer Relationship Management (CRM)Financial Performance ManagementChannels Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Plan ImplementationCapacity PlanningContract ManagementDistribution Operations ManagementNegotiationForecasting PerformancePerformance Gap AnalysisResource PrioritizationSyndicated ResearchCompetitive Analysis

Soft Skills

CoachingInfluencingTeamworkContinuous ImprovementGrowth Mindset

Industry Keywords

CPG OrganizationFranchise ManagementSalesKey Account ManagementMarket Potential AssessmentOperational ReadinessTerritory DeploymentOutlet-Level ExecutionExecutive-Level RelationshipsJoint Business Plans

About the role

Key responsibilities & impact

Serve as the primary strategic liaison between The Coca-Cola Company and Coca-Cola Southwest Beverages South Zone leadership
Drive performance across the full Coca-Cola portfolio within the CCSWB South Zone
Support profitable volume, revenue, transactions, mix, and share growth through territory priorities and accountable execution
Lead territory deployment of aligned commercial strategies and initiatives
Establish operational readiness, sequencing, ownership, and adoption within the assigned geography
Coach, influence, and support bottler organization execution excellence
Build and maintain executive-level relationships
Provide strategic input and fact-based insights for annual and long-range Joint Business Plans
Develop and activate contingency plans to protect business plan delivery
Expand territory potential through SOVI, CDE, innovation execution, and outlet-level commercial plan execution
Align Zone leadership, operations, sales, and frontline teams on priorities
Assess market potential and performance differences and recommend priorities and resource needs
Participate in weekly and monthly performance routines and drive follow-through
Identify root causes of performance gaps, agree corrective actions, track recovery, and escalate unresolved risks
Manage assigned discretionary budgets and recommend investment trade-offs
Identify execution and capability gaps and build capabilities with functional teams
Integrate customer, channel, marketing, finance, and supply-chain inputs into territory execution agendas
Maintain regular in-market cadence across the South Zone
Foster a Growth Mindset and drive continuous improvement
Model The Coca-Cola Company’s leadership behaviors

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Management, or a related field
Master’s degree preferred
7 or more years in a CPG organization across sales, key account, franchise management, or operations
Responsibility for business execution within an assigned market or geography
Demonstrated success translating annual strategies into territory operating plans
Experience forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results
Strong commercial and financial judgment
Experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment
Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis
Ability to combine data and frontline insights to identify execution priorities
Required to verify identity and eligibility to work in the United States and complete Form I-9 upon hire
Skills: Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Negotiation, Strategic Leadership, Teamwork

Benefits

Comp & perks

Medical, financial, and/or other benefits
Annual incentive reference value of 30%
Learning resources and management programs for continual skills and knowledge development
Access to global marketing leaders and emerging digital platforms and marketing insights
Relocation provided
Travel required at 26% - 50%