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Director, Franchise Operations
The Coca-Cola Company. Drive performance across the full Coca-Cola portfolio within Coca-Cola United Central Region across all categories, brands, and packages .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving performance across diverse product portfolios and executing commercial strategies within the CPG sector. Proven ability to translate strategic plans into actionable territory execution while managing customer relationships and financial performance.
Highest-signal resume keywords
Annual Business PlanningBusiness Plan ImplementationCustomer Relationship Management (CRM)Financial Performance ManagementStrategic Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Capacity PlanningChannels StrategyContract ManagementDistribution Operations ManagementNegotiation
Soft Skills
TeamworkInfluencing Without Authority
Industry Keywords
CPG OrganizationFranchise ManagementChannel MarketingSyndicated ResearchCompetitive Analysis
About the role
Key responsibilities & impact- Drive performance across the full Coca-Cola portfolio within Coca-Cola United Central Region across all categories, brands, and packages
- Expand territory potential through Share of Visual Inventory (SOVI), Cold Drink Equipment (CDE), innovation execution, and conversion of commercial plans into outlet-level results
- Align Region, Division, Sales Center, and frontline teams on priorities across customers, channels, brands, and packages
- Lead the Franchise Operations contribution to the United Central business plan and translate South Region priorities into territory execution plans
- Assess market potential and performance; recommend priorities, resources, and execution interventions
- Participate in weekly and monthly performance routines covering revenue, volume, share, transactions, and execution indicators
- Identify performance-gap root causes, agree corrective actions, track recovery, adjust plans, and escalate unresolved risks
- Manage discretionary budgets and recommend investment trade-offs and additional resources
- Deploy commercial strategies and initiatives with Commercial and cross-functional teams
- Develop contingency plans to protect business-plan delivery across revenue, volume, share, net outlets, SOVI, and pricing execution
- Build execution capability through training, scorecards, disciplined routines, and successful market practices
- Partner with Franchise Commercial leaders in bi-monthly planning, integrating customer, channel, marketing, finance, and supply-chain inputs
- Maintain regular in-market engagement with regional operations, frontline teams, customers, and employees
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Management, or a related field; Master’s degree preferred
- 7 or more years in a CPG organization across sales, key account, franchise management, or operations, including responsibility for business execution within an assigned market or geography
- Demonstrated success translating annual strategies into territory operating plans, forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results
- Strong commercial and financial judgment, including experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment
- Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis
- Proven ability to influence bottler leadership, regional operations teams, and cross-functional partners without direct authority
- Demonstrated commitment to spending significant time in market and using frontline learning to improve plans, execution, and business performance
- Must be currently authorized to work full-time in the United States and must not require The Coca-Cola Company's sponsorship to continue working legally in the United States
- Skills: Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Negotiation, Strategic Leadership, Teamwork
Benefits
Comp & perks- Full range of medical, financial, and/or other benefits, dependent on the position
- Annual incentive reference value of 30%