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Director, Franchise Operations
The Coca-Cola Company. Drive performance across the full Coca-Cola portfolio within all South Region Mainstream bottlers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in annual business planning, execution of commercial strategies, and financial performance management within the consumer packaged goods sector. Proven ability to lead cross-functional teams and influence stakeholders to drive growth and operational excellence.
Highest-signal resume keywords
Annual Business PlanningBusiness Plan ImplementationCustomer Relationship Management (CRM)Financial Performance ManagementStrategic Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Capacity PlanningChannels StrategyContract ManagementDistribution Operations ManagementNegotiation
Soft Skills
Commercial JudgmentInfluencing Without AuthorityTeamwork
Industry Keywords
Consumer Packaged Goods (CPG)Franchise ManagementMarket InsightsSyndicated ResearchCompetitive Analysis
About the role
Key responsibilities & impact- Drive performance across the full Coca-Cola portfolio within all South Region Mainstream bottlers
- Support profitable volume, revenue, transactions, and share growth through territory priorities and accountable execution
- Expand territory potential through Share of Visual Inventory (SOVI), Cold Drink Equipment (CDE), innovation execution, and outlet-level commercial plan execution
- Strengthen operating partnerships across independent Mainstream bottlers
- Lead Franchise Operations contributions to bottler business plans, including milestones, commitments, and measurable outcomes
- Assess market potential and performance differences and recommend priorities, resource needs, and execution interventions
- Participate in weekly and monthly performance routines and integrate business indicators into diagnoses, actions, and follow-through
- Identify root causes of performance gaps, agree corrective actions, track recovery, and escalate unresolved risks
- Manage assigned discretionary budgets and recommend investment trade-offs and additional resource needs
- Lead territory deployment of commercial strategies and initiatives with Commercial and other functional teams
- Develop and activate contingency plans to protect annual business plan delivery
- Identify execution and capability gaps, build capabilities with South Region functional teams, and share successful practices
- Partner in the bi-monthly planning process, integrating customer, channel, marketing, finance, and supply-chain inputs
- Maintain a regular in-market cadence across bottlers to validate outlet execution and incorporate frontline market insights
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Management, or a related field
- 7 or more years in a CPG organization across sales, key account, franchise management, or operations, including responsibility for business execution within an assigned market or geography
- Demonstrated success translating annual strategies into territory operating plans, forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results
- Strong commercial and financial judgment, including experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment
- Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis
- Ability to combine data and frontline insights to identify execution priorities
- Proven ability to influence bottler leadership, regional operations teams, and cross-functional partners without direct authority
- Demonstrated commitment to spending significant time in market and using frontline learning to improve plans, execution, and business performance
- Currently authorized to work in the United States on a full-time basis
- Must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States
- Annual Business Planning
- Business Plan Implementation
- Capacity Planning
- Channels Strategy
- Contract Management
- Customer Relationship Management (CRM)
- Distribution Operations Management
- Financial Performance Management
- Negotiation
- Strategic Leadership
- Teamwork
Benefits
Comp & perks- Full range of medical, financial, and/or other benefits, dependent on the position
- Annual incentive reference value of 30%