Test Center Outreach Specialist

The College Board

. Recruit new SAT test centers and help existing centers expand available seats .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $48,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong outreach and recruitment capabilities, with a focus on engaging educational institutions and managing multiple prospects effectively. Proficient in Salesforce for tracking outreach activities and reporting results.

Highest-signal resume keywords

Salesforce ExperienceHigh-Volume OutreachClear Communication SkillsOrganizational SkillsExperience in Education Sector

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outreach Campaign ManagementProspect TrackingApplication Process GuidanceData-Informed Decision-MakingRecord Keeping

Soft Skills

Clear CommunicationEmpathyCuriosityCollaborationAttention to Detail

Tools & Technologies

SalesforceCRM Tools

Industry Keywords

K–12 EducationHigher EducationTest Center RecruitmentCustomer Relationship ManagementEducational Opportunities

About the role

Key responsibilities & impact

Recruit new SAT test centers and help existing centers expand available seats
Conduct phone and email outreach to K–12 schools and higher education institutions in areas with limited testing capacity
Respond to prospective test center interest and lead introductory calls
Explain test center benefits and requirements
Guide prospects through the application process and hand off completed applications
Follow up with prospects using approved scripts and templates
Contact existing test centers in high-demand areas to request additional seats
Conduct U.S.-based and international capacity outreach campaigns
Track seat commitments and confirm updates with relevant teams
Log outreach activity, prospect status, and seat commitments in Salesforce
Prepare regular reports on outreach activity and results
Coordinate prospect lists with outreach staff to avoid duplicate contacts
Share prospect feedback and suggest improvements to outreach materials

Requirements

What you’ll need

3–5 years of experience engaging and following up with external partners in outreach, recruitment, sales development, or customer relationship work
Comfort with high-volume phone and email outreach, including first-time conversations
Clear, approachable communication skills
Ability to explain requirements and answer questions accurately
Strong organization and follow-through
Ability to manage many prospects at different stages simultaneously
Experience using Salesforce or another CRM tool; Salesforce experience preferred
Attention to detail in record keeping and reporting
Experience working with schools, colleges, or other education organizations is a plus
A bachelor's degree or an equivalent combination of education and relevant experience
Ability to travel 1–3 times a year to College Board offices or on behalf of College Board business
Passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, willingness to adopt AI-driven solutions, and comfort learning new digital tools independently
Clear and concise written and verbal communication skills
Learner's mindset and commitment to growth
Drive for impact and excellence, including data-informed decision-making
Collaborative and empathetic approach
Authorization to work in the United States

Benefits

Comp & perks

Fully remote option for candidates near College Board offices, or hybrid work on Tuesdays and Wednesdays in the office
Occasional travel for in-person business purposes
Overtime pay for hours worked above 40 hours per week
Comprehensive compensation and benefits package
Fair and competitive compensation
Location-adjusted salaries
Supportive team and meaningful career
Professional growth through learning, feedback, and emerging technology adoption