Administrative Assistant

The College of Education at The University of Texas at Austin

. Perform administrative duties in the UT Works/Asset Works work order management system .

Posted 10/15/2026full-timeAustin • Texas • United StatesMid-LevelSenior💰 $38,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities in work order management, including data entry and client communication. Proficient in Microsoft Office tools and experienced in customer service within a service-oriented organization.

Highest-signal resume keywords

Work Order ManagementData EntryCustomer ServiceMicrosoft OfficeExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryClerical FunctionsWork Order ManagementSchedulingLabor and Material Charges Entry

Soft Skills

Excellent Communication SkillsCoordinationCustomer Interaction

Tools & Technologies

Microsoft WordMicrosoft ExcelPCMulti-Line TelephoneElectronic Devices

Certifications & Qualifications

High School Graduation or GEDCriminal History Background CheckTuberculosis Screening

Industry Keywords

Service-Oriented OrganizationClient CoordinationEmergency DispatchFacilities-Related Issues

About the role

Key responsibilities & impact

Perform administrative duties in the UT Works/Asset Works work order management system
Open work orders, update statuses, assist with scheduling, enter labor and material charges, and close work orders
Use Microsoft Word and Excel to enter and revise work order instructions and tasks
Track safety-related training and other items by creating and updating spreadsheets
Correspond and coordinate with clients and other shops
Keep impacted personnel informed about important issues such as building outages
Serve as the client entry point for facilities-related issues via phone, email, fax, and work requests
Dispatch personnel for emergencies and urgent issues when supervision is unavailable
Drive University-owned vehicles to job sites when required
Work Monday-Friday for 40 hours weekly, with schedule determined by supervisor
Some overtime, evening, weekend, and holiday work may be required
Maintain contact with a supervisor and report to work during extraordinary and emergency situations when the university is closed

Requirements

What you’ll need

High school graduation or GED
Three years of experience with clerical functions
Customer service experience
Experience using a PC
Data entry experience
Experience answering a multi-line telephone
Experience with Microsoft Office
Experience in a service-oriented organization dealing with the public
Demonstrated excellent communication skills
Must be authorized to work in the United States on a full-time basis without sponsorship
Criminal history background check required for finalists
Required to operate an electronic device such as an iPhone, iPad, or laptop/desktop computer
May require tuberculosis screening and occasional use of a respirator
If driving University vehicles, must maintain an acceptable driver rating
Resume/CV, three work references including at least one supervisor reference, and letter of interest required

Benefits

Comp & perks

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas defined benefit retirement plan with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Free training access through LinkedIn Learning
Professional conference opportunities
Tuition assistance
Employee discount program including athletic tickets
Free access to UT Austin’s libraries and museums with staff ID card
Free rides on UT shuttle and Austin CapMetro buses with staff ID card
Uniforms and/or personal protection equipment furnished