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Banquet Captain
The College of Education at The University of Texas at Austin. Act as a lead contact for banquet functions with Forty Acres Catering within Longhorn Hospitality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event management and customer service within catering environments, ensuring adherence to food safety standards and effective team leadership. Proficient in operational logistics, including inventory management and staff training.
Highest-signal resume keywords
Event ManagementCustomer ServiceFood Safety TrainingTeam LeadershipInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banquet Event Order FormsFood PreparationDish Machine OperationFood Production SoftwareHAACP GuidelinesServSafe Allergy TrainingCatering Services ExperienceDriving Box TrucksOperating Golf CartsOperating Delivery Vans
Soft Skills
Interpersonal SkillsProfessional DemeanorWritten CommunicationVerbal CommunicationTime Management
Tools & Technologies
Microsoft OutlookMicrosoft Excel
Certifications & Qualifications
High School Diploma or GEDClass 'C' Operator's Driver's LicenseFood Safety Training
Industry Keywords
CateringHospitalityEvent FunctionsUniversity DiningBanquet Operations
About the role
Key responsibilities & impact- Act as a lead contact for banquet functions with Forty Acres Catering within Longhorn Hospitality.
- Help oversee catered event functions from start to finish.
- Monitor attendance and scheduling for part-time or student labor.
- Ensure 5-star customer service.
- Understand and use Banquet Event Order forms and room diagrams.
- Assist with front-of-house operations and ensure food and presentation quality.
- Set up and operate events according to customer requests.
- Engage clients and maintain excellent customer service.
- Lead and instruct servers and staff for catered events.
- Assist catering management with hiring and training new and part-time staff.
- Communicate service needs and provide staffing feedback to the catering manager.
- Deliver catering to campus locations, verify delivery accuracy, and resolve issues.
- Maintain and organize banquet storage areas, coolers, and freezers; conduct weekly inventory.
- Maintain safe food handling and storage practices under HAACP guidelines.
- Respond to food allergy inquiries using ServSafe allergy training.
- Present information to customers, clients, and employees.
- Report housekeeping and banquet equipment repair needs.
- Attend or conduct pre-event meetings.
- Respond to guest problems, complaints, and accidents and coordinate resolutions.
- Clean banquet spaces after functions; wash dishes; remove trash and use the trash compactor.
- Store and restock equipment and supplies after events.
- Assist culinary staff with basic back-of-house food preparation, including salads, trays, cutting, chopping, and assembling food items.
Requirements
What you’ll need- High School Diploma or GED.
- At least 2 years of experience as a waiter in a dining establishment.
- Able to operate standard equipment, tools and materials in serving food and in the care, cleaning and maintenance of this equipment.
- Ability to complete and maintain Food Safety Training required by University Housing and Dining.
- Relevant education and experience may be substituted as appropriate.
- Class "C" operator's driver's license required.
- Current three year driving record from the current state of residence required.
- If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.
- Must be able to operate various types of vehicles, including box trucks, golf carts, and delivery vans.
- Must be able to operate a dish machine.
- Proficiency in Microsoft Outlook, Excel and food production software.
- Follow HAACP guidelines and use ServSafe allergy training.
- Preferred: 3 years of experience in catering services.
- Preferred: Degree in hospitality or similar field.
- Preferred: Experience with bartending.
- Preferred: Experience working in university and/or hotel settings.
- Preferred: Time management and multitasking abilities.
- Preferred: Excellent interpersonal skills and professional demeanor.
- Preferred: Excellent written and verbal communication abilities.
- Resume/CV, 3 work references including at least one supervisor reference, and letter of interest required.
Benefits
Comp & perks- $2.00 per hour shift differential pay for designated evening and weekend shifts
- 100% employer-paid basic medical coverage
- Free Capital Metro bus rides
- Longevity pay
- Retirement contributions
- Paid vacation, sick time, and holidays
- Career growth & professional development
- Teacher Retirement System of Texas (TRS), subject to eligibility
- Criminal history background check information provided as part of hiring process