Head of Software Systems – Business Enablement

The Fedcap Group

. Lead management, optimization, governance, and lifecycle of all software systems across The Fedcap Group’s international footprint .

Posted 10/13/2026full-timeRemote • United StatesLead💰 $180,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading software systems management, optimization, and lifecycle governance across a diverse portfolio, with a strong focus on application architecture, integration standards, and vendor management. Proven ability to drive digital transformation initiatives and build high-performing teams in a complex, international environment.

Highest-signal resume keywords

Enterprise Applications ManagementOracle Fusion ERPApplication Portfolio ManagementLeadership in Digital TransformationVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application IntegrationsAPIsRole-Based PermissionsRelease ManagementApplication Security FundamentalsAI CapabilitiesAutomation CapabilitiesSoftware LicensingService ManagementTechnology Financial Optimization

Soft Skills

Business-First LeadershipCustomer OrientationRelationship BuildingTeam LeadershipOperational Focus

Tools & Technologies

SaaS AdministrationCRM PlatformsCase Management SystemsStudent Management SystemsEHR Systems

Certifications & Qualifications

ITILPMPProsciBusiness AnalysisTOGAF

Industry Keywords

Digital TransformationPlatform RationalizationSystem ImplementationsChange ControlDisaster Recovery

Tech Stack

Tools & technologies

ERPOraclePMP

About the role

Key responsibilities & impact

Lead management, optimization, governance, and lifecycle of all software systems across The Fedcap Group’s international footprint
Define and execute a multi-year systems roadmap aligned with organizational growth
Drive platform rationalization and consolidation
Identify and scale AI, automation, and emerging capabilities within software platforms
Lead system administration, configuration, and functional support across a 300+ system and vendor portfolio
Establish standards for configuration, release management, testing, change control, documentation, and production readiness
Design application role and permission models with Security and Compliance
Coordinate vulnerability remediation, upgrades, patches, vendor maintenance, data archival, and disaster recovery requirements
Build and lead the business partnership function between technology and business operations
Establish systems service catalog, intake, prioritization, escalation paths, and satisfaction targets
Lead implementations, upgrades, and migrations from requirements through stabilization, including UAT, deployment readiness, training, and post-launch support
Monitor utilization and adoption and develop remediation plans
Lead systems and application architecture, integration patterns, interoperability standards, and architecture reviews
Partner with Software Engineering and Data & Analytics on integrations, data quality, reporting, and dependencies
Manage software vendors, licensing, service levels, budgets, forecasting, negotiations, renewals, and purchasing decisions
Lead vendor business reviews and ensure contractual accountability
Support RFPs, proposals, pre-acquisition due diligence, and post-acquisition systems onboarding and harmonization
Build, coach, and lead a high-performing distributed team

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Business, Engineering, Computer Science, or related field
10+ years in enterprise applications, business systems, or digital transformation roles
5+ years in leadership
Proven success leading major system implementations, migrations, adoption programs, and platform rationalization across multiple business units or entities
Experience managing distributed teams, business-facing technology functions, and third-party software vendors
Strong working knowledge of Oracle Fusion ERP and enterprise platforms spanning CRM, case management, student management, and EHR
Familiarity with modern SaaS administration
Understanding of application integrations, APIs, identity and access management, role-based permissions, release management, application security fundamentals, and AI and automation capabilities within software platforms
Strong capability in application portfolio management, software licensing, service management, and technology financial optimization
Business-first leadership style with strong customer orientation and focus on measurable operational outcomes
Ability to build trusted relationships with executives, operational leaders, technical teams, vendors, and end users
Comfortable operating in a federated, international organization undergoing significant transformation
ITIL, PMP, Prosci, business analysis, TOGAF, and/or relevant platform certifications preferred
Advanced degree preferred
Experience leading application architecture, integration standards, and architecture reviews across a complex, multi-entity organization preferred

Benefits

Comp & perks

$40,000 performance bonus
Medical, Dental & Vision
Life/AD&D & Long-Term Disability
Flexible Spending Account (FSA)
Commuter Benefits
403(b)
Wellness Program
Benefits may vary by location and business unit