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The Hanover Insurance Group

Business Systems Analyst

The Hanover Insurance Group

. Design, enhance, and support business systems that drive organizational objectives and business outcomes .

Posted 9/17/2026full-timeRemote • Massachusetts • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business systems analysis, financial systems support, and process improvement, with a strong focus on aligning technology solutions with business objectives. Proficient in data management and analysis, with the ability to mentor team members and drive continuous improvement initiatives.

Highest-signal resume keywords
Business Systems AnalysisFinancial Systems SupportData ManagementProcess ImprovementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SQLData AnalysisData IntegrationBusiness Process AnalysisFinancial PlanningForecastingReportingAnalyticsEssbase Calculation ScriptsVBA
Soft Skills
Analytical SkillsProblem-SolvingCommunicationMentoringCollaboration
Tools & Technologies
EssbaseSmartViewOracle Cloud ProductsMicrosoft Access
Industry Keywords
Business SystemsOperational EfficiencyFinancial AcumenStakeholder LiaisonContinuous Improvement

Tech Stack

Tools & technologies
CloudOracleSQLVBA

About the role

Key responsibilities & impact
  • Design, enhance, and support business systems that drive organizational objectives and business outcomes
  • Serve as the primary point of contact for system functionality
  • Partner with business and technology teams to support, enhance, and optimize financial systems
  • Gather and document business and technical requirements
  • Analyze processes and deliver solutions that improve operational efficiency and support strategic objectives
  • Serve as a liaison between stakeholders, IT teams, and vendors
  • Ensure technology solutions align with business needs and enterprise standards
  • Lead financial initiatives
  • Support solution design, testing, and deployment activities
  • Provide guidance to team members and drive continuous improvement

Requirements

What you’ll need
  • Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field
  • 5–8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives
  • Ability to gather, analyze, and document business and technical requirements
  • Experience collaborating with cross-functional teams and delivering solutions that drive operational effectiveness
  • Strong analytical, problem-solving, communication, and stakeholder management skills
  • Experience in data management, data analysis, data integration, and database technologies
  • Experience supporting corporate financial systems and related business processes preferred
  • Strong financial acumen and understanding of financial planning, forecasting, reporting, and analytics
  • Ability to identify process improvement opportunities, influence stakeholders, mentor team members, and translate business needs into scalable technology solutions
  • Expertise in Finance, business process analysis, data governance, and systems implementation
  • Experience with Essbase, SmartView, Oracle Cloud Products (Hyperion), VBA, and SQL preferred
  • Technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic

Benefits

Comp & perks
  • Hybrid or remote work eligibility
  • Full-time exempt role