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Director, Allied Healthcare Risk Management
The Hanover Insurance Group. Conduct risk assessments of prospective and existing healthcare organizations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare risk management, including conducting risk assessments, analyzing clinical and operational data, and providing strategic leadership for risk management programs. Proficient in developing educational resources and presentations while maintaining knowledge of healthcare regulations and best practices.
Highest-signal resume keywords
Healthcare Risk ManagementClinical Healthcare BackgroundRegistered Nurse (RN)Risk AssessmentPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentHealthcare OperationsPatient SafetyQuality ManagementFacility EvaluationsClaims AnalysisRegulatory ComplianceClinical DocumentationInfection ControlEmergency Preparedness
Soft Skills
Strong Presentation SkillsCollaborationAnalytical SkillsCommunication
Tools & Technologies
Risk Management PlatformsEducational Resources
Certifications & Qualifications
Registered Nurse (RN)CPHRMARMCPCU
Industry Keywords
Healthcare Risk ManagementLong-Term CareSenior LivingHome HealthcareProfessional LiabilityAccreditation ReviewsOperational RisksQuality IndicatorsClaims ActivityVendor Oversight
About the role
Key responsibilities & impact- Conduct risk assessments of prospective and existing healthcare organizations
- Perform on-site facility evaluations for higher-hazard or complex healthcare accounts
- Analyze loss trends, claims activity, regulatory actions, survey results, licensing concerns, and quality indicators
- Identify operational, clinical, and regulatory risks and recommend improvements
- Develop and deliver written reports, action plans, educational resources, and presentations
- Participate in new business and renewal underwriting meetings
- Collaborate with underwriting and claims partners on emerging risks, significant losses, adverse trends, and challenging accounts
- Assess healthcare exposures including patient safety, medication management, clinical documentation, infection control, fall prevention, pressure injury prevention, staffing, abuse prevention, emergency preparedness, and vendor oversight
- Write white papers, risk alerts, educational materials, and presentations
- Support risk management platforms, hotline support, educational resources, and client service offerings
- Provide strategic leadership for healthcare risk management programs, underwriting guidance, and portfolio initiatives
- Advise leadership on healthcare risk trends, loss drivers, service strategies, and portfolio performance
- Maintain knowledge of healthcare regulations, industry best practices, emerging exposures, and professional liability trends
Requirements
What you’ll need- Clinical healthcare background required
- Registered Nurse (RN) required
- Experience in healthcare risk management, patient safety, quality management, long-term care administration, healthcare operations, or a related healthcare field
- Five or more years of experience in healthcare operations, healthcare risk management, patient safety, quality management, claims, or healthcare professional liability
- Knowledge of long-term care, senior living, home healthcare, and allied healthcare operations preferred
- Experience conducting healthcare facility assessments, surveys, audits, or accreditation reviews preferred
- Professional designations such as CPHRM, ARM, CPCU, or equivalent desirable
- Ability to travel regularly for on-site healthcare facility assessments and client meetings
- Ability to conduct assessments in pharmacies, health centers, medical laboratories, nursing homes, assisted living facilities, rehabilitation centers, and home healthcare operations
- Strong presentation and training skills
- Ability to analyze clinical, operational, and loss information and translate findings into practical risk management recommendations
Benefits
Comp & perks- Remote or hybrid work flexibility
- Occasional travel for client meetings, conferences, and team-related events
- Full-time/exempt position
- Collaborative and supportive culture shaped by CARE values
- Professional development and industry participation opportunities