IT Project Manager

The Hanover Insurance Group

. Lead moderately complex technology projects and manage estimating, planning, scheduling, tracking, risks, budgets, change management, problem resolution, reporting, and communication .

Posted 10/22/2026full-timeWorcester • Massachusetts • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management methodologies, vendor management, and risk management while fostering collaboration and continuous improvement within teams. Strong communication and organizational skills are essential for managing project interdependencies and stakeholder relationships.

Highest-signal resume keywords

Project Management MethodologiesVendor ManagementRisk ManagementTeam Management/CoachingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project EstimatingProject PlanningProject SchedulingProblem ResolutionChange ManagementBudget ManagementReportingCritical ThinkingDecision MakingFacilitation

Soft Skills

CollaborationInfluenceNegotiationCreativityVersatility

Industry Keywords

GovernanceSteering StructuresContinuous Performance ImprovementMulti-SourcingTeam Health/Effectiveness

About the role

Key responsibilities & impact

Lead moderately complex technology projects and manage estimating, planning, scheduling, tracking, risks, budgets, change management, problem resolution, reporting, and communication
Manage project interdependencies
Provide transparency and reporting to governance and steering structures
Lead interactions with business partners, project team members, IT colleagues, and external vendors
Clarify business problems, outcomes, and scope; ensure issues and risks are understood and resolved
Develop relationships through collaboration and understanding of business strategies, products, and distribution models
Build team alignment, encourage team effort and successes, and support continuous performance improvement
Manage vendor onboarding, assignments, service levels, outcomes, collaboration, and feedback
Solicit and apply project management standards and best practices from the COE and PMO
Drive innovation and continuous improvement
Apply project-level risk management best practices and contribute to advancing PMO/COE practices

Requirements

What you’ll need

Bachelor’s degree in related field, such as information technology or computer science
Requires 2-6 years of relevant work experience
Ability to use a personal computer and other standard office equipment
Ability to work in a fast paced or stressful environment
Ability to sit and/or stand for extended periods
Ability to work cooperatively
Proficiency in project management methodologies and practices
Skills in multi-sourcing, vendor management, risk management, and team health/effectiveness
Communication, organization, critical thinking/decision making, facilitation, influence, negotiation, team management/coaching, problem management, creativity/innovation, and versatility skills

Benefits

Comp & perks

Full-time, exempt role
Hybrid/Flex work arrangement
Ability to travel as necessary