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Underwriting Specialist, Small Commercial Lines
The Hanover Insurance Group. Identify, solicit, underwrite, and sell new and renewal Technology accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in underwriting principles, pricing methodology, and risk assessment while effectively managing a portfolio of Technology accounts to achieve profitability and retention goals. Strong relationship management and negotiation skills are essential for collaborating with stakeholders and agency partners.
Highest-signal resume keywords
Underwriting PrinciplesRisk AssessmentPricing MethodologySalesforce ProficiencyFinancial Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UnderwritingRisk SelectionCoverage AnalysisLoss AnalysisFinancial ReportingPricing ComponentsExposure AnalysisCompetitive PositioningAdverse Underwriting DecisionsTerritory Business Plans
Soft Skills
Exceptional Verbal CommunicationWritten CommunicationPresentation SkillsNegotiation SkillsTeam Orientation
Tools & Technologies
Underwriting SystemsSalesforceOBIEEMicrosoft Teams
Industry Keywords
Technology AccountsCommercial Lines UnderwritingCyber LiabilityProfessional LiabilityState RegulationsRelationship Management
About the role
Key responsibilities & impact- Identify, solicit, underwrite, and sell new and renewal Technology accounts
- Apply risk selection, hazard identification, coverage analysis, and loss analysis
- Utilize underwriting tools and guidelines to ensure compliance and profitability
- Analyze pricing components, rating methodology, exposure, financial analysis, and competitive positioning
- Uncover the full scope of operations and exposures through critical questioning
- Complete file documentation and clearly articulate account decisions
- Follow CAT guidelines and maintain underwriting discipline
- Provide accurate rating instructions before proposal generation
- Underwrite and price Technology specialty coverages including products, professional, and cyber liability
- Manage an assigned portfolio to achieve premium, profitability, retention, industry mix, and new business goals
- Analyze financial reports and insurance performance metrics, including OBIEE
- Prepare and review adverse underwriting decisions, rate appeals, and declinations
- Identify, solicit, pipeline, negotiate, and close accounts aligned with Technology and branch strategies
- Profile agency partners and market capabilities to agents
- Maintain knowledge of state and territory regulations and trends
- Build relationships and secure commitments through relationship management and negotiation
- Identify cross-sell opportunities and partner with other business units
- Communicate Hanover’s products and appetite at point of sale
- Execute sales practices using Salesforce and other tools
- Deliver sales presentations to agents and customers
- Collaborate with Claims, Risk Solutions, and Operations
- Develop and implement Territory Business Plans for agency partners
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 3–7+ years in standard commercial lines underwriting
- Experience with accounts $100K+ preferred
- Strong knowledge of underwriting principles, pricing methodology, and risk assessment
- Exceptional verbal, written, and presentation skills
- Ability to consult effectively with internal and external stakeholders
- Skilled in exercising sound judgment, negotiating effectively, and making informed business decisions
- Ability to learn quickly, adapt to change, and manage multiple priorities in a fast-paced environment
- Strong team orientation; fosters inclusion and respect for diverse perspectives
- Proficient in prioritization, desk management, and meeting deadlines
- Proficiency in underwriting systems/tools
- Regular, predictable, and reliable attendance
- Ability to work assigned schedules and communicate through phone, email, Teams, and in-person interactions as required
- Ability to travel based on business needs
Benefits
Comp & perks- Hybrid or fully remote work arrangement flexibility
- Reasonable accommodations consistent with applicable law
- Flexible work arrangements guided by the Company’s Flexible Work Arrangement Policy