Assistant Vice President, Modernization – Middle & Large Business

The Hartford

. Own end-to-end delivery of a portfolio of modernization initiatives spanning underwriting, product, operations and technology, from business case through benefit realization .

Posted 10/5/2026full-timeUnited StatesLead💰 $160,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading modernization initiatives across underwriting, product, and technology, with a strong focus on driving measurable business outcomes and stakeholder alignment. Proficient in managing complex projects, simplifying processes, and leveraging data-driven insights to enhance operational efficiency.

Highest-signal resume keywords

Modernization Portfolio ManagementCross-Functional Team LeadershipData-Driven Decision MakingChange ManagementCommercial Insurance Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transformation StrategyProcess RedesignAutomation ImplementationIntelligent Document ProcessingAgile Product ManagementBusiness Case DevelopmentQuantitative AnalysisRisk ManagementStakeholder CommunicationOutcome-Based Planning

Soft Skills

Influencing Senior ExecutivesCollaborationProblem-SolvingAdaptabilityContinuous Improvement

Industry Keywords

Commercial InsuranceUnderwritingPolicy AdministrationFinancial ServicesEnterprise-Wide Programs

About the role

Key responsibilities & impact

Own end-to-end delivery of a portfolio of modernization initiatives spanning underwriting, product, operations and technology, from business case through benefit realization
Build shared accountability for committed outcomes, value targets and delivery milestones
Establish governance, success measures and executive reporting for progress, risks, decisions and impact
Manage risks, cross-initiative dependencies, investment tradeoffs, adoption impacts and change saturation
Partner with underwriting and technology leaders to modernize underwriting workflows, desktop tooling and supporting platforms
Improve underwriter, agent and broker experience through faster quoting, higher submission throughput and easier business processes
Sequence platform investments for incremental business capability delivery
Identify and remove handoffs, rework, manual touchpoints and low-value controls
Lead process discovery and redesign, ensuring redesigned processes are adopted and sustained
Quantify productivity, quality and expense impacts of simplification
Identify automation, intelligent document processing and AI-assisted workflow opportunities
Move promising data and AI use cases from proof of concept into production at scale
Build business cases, adoption plans, controls discipline and sustainment approaches for new capabilities
Define and refresh the multi-year modernization roadmap for Middle & Large Business
Build business cases and value realization plans for annual planning and investment decisions
Track commercial insurance industry, competitor and technology developments and translate them into business opportunities
Advise senior business and technology leaders on prioritization, sequencing and investment decisions
Align stakeholders with competing priorities and communicate progress, risks, tradeoffs and outcomes to executive audiences
Lead and develop a team of product owners and product managers
Build accountability, collaboration, continuous improvement and strong business-technology partnerships
Lead change management and reinforcement to sustain modernization adoption

Requirements

What you’ll need

12 or more years of progressive experience in transformation, modernization, strategy, product management, operations or consulting, including large-scale, enterprise-wide programs
Demonstrated ownership of a modernization portfolio crossing more than one function or business unit, with quantifiable outcomes
Proven success influencing senior business and technology executives and driving decisions in a complex, matrixed organization
Experience leading and developing teams of product owners, product managers or equivalent delivery professionals
Strong blend of strategy and execution, including direct ownership of business outcomes beyond coordination and project governance
Track record of simplifying complex processes and driving adoption through measurable benefit
Strong analytical and problem-solving skills, with comfort using data to frame choices and prove impact
Ability to operate effectively in ambiguity, shape an agenda proactively, build alignment and move priorities forward with limited oversight
Commercial insurance background preferred, ideally in underwriting, product, operations, distribution or technology
Consulting or advisory experience in transformation, operations, technology or modernization preferred
Experience with core platform modernization, underwriting workbench or policy administration programs preferred
Hands-on exposure to automation, intelligent document processing or applied AI in an insurance or financial services setting preferred
Familiarity with agile product management and outcome-based planning at scale preferred
Must be eligible to work in the US without company sponsorship

Benefits

Comp & perks

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Hybrid work schedule